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Ibrahim Mohamed Gaber

Project Manager | PMP®, CBAP®, CPOA®

Ain Shams, Cairo, Egypt

Work Experience

  • Project ManagerFull Time

    Saudi Telecom Company (stc)

    May 2022 - Present -3 yrs, 1 month

    Saudi Arabia , Riyadh

    • Job Details:• Define project scope, goals, and objectives. • Develop project plans, timelines, and resource allocations. • Lead and manage project teams, assign tasks, and monitor progress. • Identify, assess, and mitigate project risks. • Ensure project deliverables meet quality standards. • Communicate effectively with stakeholders and manage expectations. • Manage changes to the project scope, timeline, or budget. • Identify, track and resolve project issues and conflicts. • Provide regular project status reports to stakeholders. • Led projects using both Waterfall and Agile methodologies, ensuring timely delivery and customer satisfaction. • Led project teams in the implementation of technical migration projects, sales planning, employee incentive, employee self-service, and survey management systems.
  • Senior Business Analyst / Product ownerFull Time

    Saudi Telecom Company (stc)

    May 2020 - May 2022 -2 yrs

    Saudi Arabia , Riyadh

    • Job Details:• Define and communicate the product vision and strategy. • Create, prioritize, and manage the product backlog. • Elicit, analyze, and document product requirements. • Collaborate with stakeholders to understand their needs and ensure alignment with the product vision. • Collaborate with UX designers to ensure a positive user experience. • Work closely with development and QA teams. • Successfully managed stakeholder expectations and effectively communicated project status and risks. • Oversee the launch of new product features and releases. • Played a key role in the successful implementation of sales operation services and employee self-service systems leading to improve employee experience, align with organization visibility and increase customer satisfaction.
  • IT Business AnalystFull Time

    Medmark

    Feb 2018 - Jun 2019 -1 yr, 4 months

    Egypt , Cairo

    • Job Details:• Collaborate with executive leadership to develop and execute the organization's digital transformation strategy. • Elicit, analyze, and documented business requirements, ensuring alignment with strategic objectives. • Analyze and optimize core business processes to drive organizational transformation form As-Is to the desired To-Be. • Played a key role in the successful implementation of HRMS, CRM, and core business systems, leading to improve employee experience, align with organization visibility and increase customer satisfaction.
  • Business Analyst, Team LeaderFull Time

    Al-Ahly Medical Company

    Nov 2014 - May 2020 -5 yrs, 6 months

    Egypt , Giza

    • Job Details:• Initiate and lead strategic projects to improve operational efficiency and customer satisfaction. • Analyze existing applications to identify areas for optimization, and recommended solutions to drive business growth and efficiency. • Contribute with UX designers to ensure a positive user experience. • Work closely with development and QA teams. • Played a key role in the successful implementation of core business systems, ERP, medical provider online portal, and mobile application leading to improve employee experience, align with organization visibility and increase customer satisfaction. • Led a team of business analysts to: o Analyze and optimize core business processes, resulting in a significant reduction in business operations cycle time. o Elicit, verify, validate, translate and trace requirements. o Capture functional changes in the form of requirements, process flows, business rules, use- case, user stories and acceptance criteria. o Develop technical documents and handbooks to accurately represent application design and functionality.
  • Education

    • BSc in Computer Science (Major)

      Cairo University (CU)

      Jan 2004 - Jan 2008 - 4 yr

    • High School - Thanaweya Amma

      Omar Ebn-Elkhatab Secondary School

      Jan 2003 

    Achievements

    • in stc as PM ==> Led project teams in the implementation of technical migration projects, sales planning, employee incentive, employee self-service, and survey management systems. • In stc as BA/PO==> Played a key role in the successful implementation of sales operation services and employee self-service systems leading to improve employee experience, align with organization visibility and increase customer satisfaction. • In AMC ==> Played a key role in the successful implementation of core business systems, ERP, medical provider online portal, and mobile application leading to improve employee experience, align with organization visibility and increase customer satisfaction. • In MEDMARK==> Played a key role in the successful implementation of HRMS, CRM, and core business systems, leading to improve employee experience, align with organization visibility and increase customer satisfaction. • Member of the implementation and support team for roayahnews.com.

    Skills

    • Product Owner
    • Business Analysis
    • Java SE,EE , Hibernate ,JSF
    • J2SE
    • JSF
    • Hibernate
    • Eclipse
    • J2EE
    • Microsoft Office
    • Project Management
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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • PMP

      PMI·2024
    • Certified Business Analyst Professional (CBAP)

      IIBA·2023
    • Certified Product Owner and Analysis (CPOA)

      IIBA·2021
    • Project Management Diploma

      RITI·2017
    • Hibernate, JSF

      Self Study·2013
    • Soft and communication Skills certification

      ITI·2007
    • Microsoft gold certification in web design .

      MicroSoft·2007
    • Java J2SE , J2EE

      FCI·2006
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