
Ibrahim Mohamed Gaber
Project Manager | PMP®, CBAP®, CPOA®
Ain Shams, Cairo, EgyptWork Experience
Project ManagerFull Time
Saudi Telecom Company (stc)
May 2022 - Present -3 yrs, 1 month
Saudi Arabia , Riyadh
- Job Details:• Define project scope, goals, and objectives. • Develop project plans, timelines, and resource allocations. • Lead and manage project teams, assign tasks, and monitor progress. • Identify, assess, and mitigate project risks. • Ensure project deliverables meet quality standards. • Communicate effectively with stakeholders and manage expectations. • Manage changes to the project scope, timeline, or budget. • Identify, track and resolve project issues and conflicts. • Provide regular project status reports to stakeholders. • Led projects using both Waterfall and Agile methodologies, ensuring timely delivery and customer satisfaction. • Led project teams in the implementation of technical migration projects, sales planning, employee incentive, employee self-service, and survey management systems.
Senior Business Analyst / Product ownerFull Time
Saudi Telecom Company (stc)
May 2020 - May 2022 -2 yrs
Saudi Arabia , Riyadh
- Job Details:• Define and communicate the product vision and strategy. • Create, prioritize, and manage the product backlog. • Elicit, analyze, and document product requirements. • Collaborate with stakeholders to understand their needs and ensure alignment with the product vision. • Collaborate with UX designers to ensure a positive user experience. • Work closely with development and QA teams. • Successfully managed stakeholder expectations and effectively communicated project status and risks. • Oversee the launch of new product features and releases. • Played a key role in the successful implementation of sales operation services and employee self-service systems leading to improve employee experience, align with organization visibility and increase customer satisfaction.
IT Business AnalystFull Time
Medmark
Feb 2018 - Jun 2019 -1 yr, 4 months
Egypt , Cairo
- Job Details:• Collaborate with executive leadership to develop and execute the organization's digital transformation strategy. • Elicit, analyze, and documented business requirements, ensuring alignment with strategic objectives. • Analyze and optimize core business processes to drive organizational transformation form As-Is to the desired To-Be. • Played a key role in the successful implementation of HRMS, CRM, and core business systems, leading to improve employee experience, align with organization visibility and increase customer satisfaction.
Business Analyst, Team LeaderFull Time
Al-Ahly Medical Company
Nov 2014 - May 2020 -5 yrs, 6 months
Egypt , Giza
- Job Details:• Initiate and lead strategic projects to improve operational efficiency and customer satisfaction. • Analyze existing applications to identify areas for optimization, and recommended solutions to drive business growth and efficiency. • Contribute with UX designers to ensure a positive user experience. • Work closely with development and QA teams. • Played a key role in the successful implementation of core business systems, ERP, medical provider online portal, and mobile application leading to improve employee experience, align with organization visibility and increase customer satisfaction. • Led a team of business analysts to: o Analyze and optimize core business processes, resulting in a significant reduction in business operations cycle time. o Elicit, verify, validate, translate and trace requirements. o Capture functional changes in the form of requirements, process flows, business rules, use- case, user stories and acceptance criteria. o Develop technical documents and handbooks to accurately represent application design and functionality.
Education
BSc in Computer Science (Major)
Cairo University (CU)Jan 2004 - Jan 2008 - 4 yr
High School - Thanaweya Amma
Omar Ebn-Elkhatab Secondary SchoolJan 2003
Achievements
• in stc as PM ==> Led project teams in the implementation of technical migration projects, sales planning, employee incentive, employee self-service, and survey management systems. • In stc as BA/PO==> Played a key role in the successful implementation of sales operation services and employee self-service systems leading to improve employee experience, align with organization visibility and increase customer satisfaction. • In AMC ==> Played a key role in the successful implementation of core business systems, ERP, medical provider online portal, and mobile application leading to improve employee experience, align with organization visibility and increase customer satisfaction. • In MEDMARK==> Played a key role in the successful implementation of HRMS, CRM, and core business systems, leading to improve employee experience, align with organization visibility and increase customer satisfaction. • Member of the implementation and support team for roayahnews.com.
Skills
- Product Owner
- Business Analysis
- Java SE,EE , Hibernate ,JSF
- J2SE
- JSF
- Hibernate
- Eclipse
- J2EE
- Microsoft Office
- Project Management
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
PMP
PMI·2024Certified Business Analyst Professional (CBAP)
IIBA·2023Certified Product Owner and Analysis (CPOA)
IIBA·2021Project Management Diploma
RITI·2017Hibernate, JSF
Self Study·2013Soft and communication Skills certification
ITI·2007Microsoft gold certification in web design .
MicroSoft·2007Java J2SE , J2EE
FCI·2006