Ibrahim Ahmed ElSayed

IT Country Manager - EgyptFull Time

• Job Details:GET Group Holdings Ltd. logo Information Technology Manager Information Technology Manager GET Group Holdings Ltd. · Full-timeGET Group Holdings Ltd. · Full-time Oct 2024 - Present · 1 moOct 2024 to Present · 1 mo Cairo, Egypt · On-siteCairo, Egypt · On-site Experienced Information Technology Manager at GET Group with a strong track record of overseeing IT operations, leading technical teams, and driving strategic initiatives to support organizational growth and digital transformation. With a deep expertise in systems administration, network security, and project management, I am dedicated to implementing innovative technology solutions that enhance efficiency, security, and service quality. At GET Group, I am responsible for managing a skilled team of IT professionals, ensuring our systems and applications are secure, reliable, and up-to-date. I work closely with cross-functional teams to align IT strategies with business objectives, optimize infrastructure, and leverage emerging technologies to provide value to our clients. My experience spans the full IT spectrum—from network architecture and cybersecurity to software deployment and user support—allowing me to proactively address challenges and drive continuous improvement. Core Competencies: IT Strategy & Leadership Project Management (Agile, Waterfall) Cybersecurity & Risk Management Network Architecture & Cloud Solutions Vendor & Stakeholder Management Data Analytics & Business Intelligence Passionate about fostering a collaborative, agile, and solution-driven environment, I am committed to advancing GET Group’s mission through robust technology frameworks and industry best practices. Let’s connect to discuss insights on IT management, digital innovation, and technology transformation.

Information Technology & ERP Technical Support ManagerFull Time

• Job Details:• Implemented new technologies & methodologies to enhance system performance and reliability. • Developed and enforced IT policies and procedures to maintain data security and compliance with industry regulations. • Spearheaded the development and implementation of a state-of-the-art Hospital Information System (HIS), improving patient care efficiency by 85%. • Collaborated with healthcare professionals to gather requirements and translate them into functional software solutions Led the integration of the HIS with existing medical devices and systems, ensuring seamless data exchange and workflow optimization. • Provided technical training and support to medical staff, ensuring a smooth transition to the new HIS platform. • Monitored system performance and user feedback, implementing continuous improvements to enhance the HIS functionality. • Served as a trusted advisor to clients, providing strategic guidance on technology solutions to achieve their business objectives. • Built and maintained strong client relationships, ensuring high satisfaction and securing repeat business. • Led IT consulting projects, delivering innovative software solutions that improved client operations and generated revenue growth. • Managed client expectations and project scope, ensuring timely delivery of high-quality deliverables. • Partnered with hospitals and clinics to implement and customize our HIS software, addressing their unique needs and challenges. • Conducted needs assessments and presented tailored solutions to improve patient care and streamline administrative processes. • Provided ongoing support and training to medical staff, maximizing the value of our HIS software. • Gathered feedback from clients and used it to drive product enhancements and new feature development. • Achieved high client retention rates and generated positive referrals, contributing to the growth of our HIS business.

IT Manager & HIS Application ManagerFull Time

• Job Details:• Led IT infrastructure and Hospital Information System (HIS) for a leading pediatric surgical center focused on congenital anomalies in Egypt and Africa. • Managed a team of Six IT professionals, ensuring seamless HIS operations and data integrity for 2000 annual surgical cases. • Implemented Prime Care Software from KSI to streamline patient records, surgical scheduling, and post-operative care, resulting in a 75% increase in operational efficiency. • Developed and maintained custom HIS modules to support research initiatives on congenital anomalies, facilitating data collection and analysis for More than 20 published studies. • Collaborated with international partners to establish telemedicine capabilities, expanding access to specialized surgical care for 1455 patients in remote African regions. • Oversaw all IT and HIS functions for a renowned hospital providing life-changing surgery to children with congenital anomalies across Egypt and Africa. • Successfully managed the transition to a paperless environment, ensuring minimal disruption to patient care and a 100% reduction in system downtime. • Led the development of a secure, cloud-based HIS platform to enhance data accessibility for research collaborations. • Initiated and managed IT training programs for more than 1000 medical staff, improving their HIS proficiency and contributing to an 85% decrease in data entry errors. • Consistently sought innovative IT solutions to support the hospital's mission to aid in surgical planning and simulation.