Ibrahim GAMAL Wassel
Customer Service at We Company
Sahel, Cairo, EgyptWork Experience
Customer ServiceFull Time
We Company
Oct 2022 - Present -2 yrs, 8 months
Egypt
- Job Details:➢Dealing with different types of customers and reply to solve complaints and finding solutions to theirProblem and what is going on their minds ➢ Providing customers with products and service information. ➢ Follow up with customers and users to ensure complete resolution of issues.
Education
Bachelor's Degree in accounting
Benha UniversityJan 2016 - Jan 2020 - 4 yr
High School - Thanaweya Amma
cairo shcoolJan 2016
Activities
Trainer at صندوق مكافحة وعلاج الإدمان والتعاطي
Volunteering
Feb 2019 - Present -6 yrs, 4 months
Achievements
➢ Accounting Fundamentals Course from CFI. Aug,2022 ➢ International Computer Driving License-English. July,2020 ➢ Banking Financial Services Industry. Feb,2019 ➢ Non-Banking Financial Services Industry & Preparation for Investment ➢ Manager in stock Exchange. Feb,2019 ➢ Strategic Marketing for financial Service. Feb,2019 ➢ Strategies Human Resource Management. Feb,2019 ➢ The Global Entrepreneurship Week workshops. Nov,2019 ➢ Entrepreneurship training at Eyouth. Aug,2019 ➢ Professional Financial Account (Excel – Peachtree – QuickBooks). Aug,2018 ➢ Applications of the Income Tax Law 91 of 2005. July,2018
Skills
Languages
Arabic
FluentEnglish
AdvancedFrench
Intermediate
Training & Certifications
PFA
Benha University·2021Icdl
Udemy·2020PFA
faculty of commerce, benha university·2020تطبيقات قانون الضريبة علي الدخل 91 لسنة2005 وتعديلاتة
faculty of commerce , benha university·2019microsoft office
microsoft·2019non banking financial service industry &preparation for investment in stock exchange
faculty of commerce, benha university·2019strategies human resource management
faculty of commerce ,benha university·2019banking financial service industry
faculty of commerce, benha university·2019strategic marketing for financial service
faculty of commerce, benha university·2019