profile-img

Ibrahim Mohamed Soliman

Senior Business Process Improvement Specialist at Nahdet Misr Publishing Group

Hadayek Alahram, Giza, Egypt

Work Experience

  • Senior Business Process Improvement SpecialistFull Time

    Nahdet Misr Publishing Group

    Sep 2023 - Present -1 yr, 9 months

    Egypt , Giza

    • Quality Assurance LeadFull Time

      Fawry Banking & Payment Technology Services

      Jan 2022 - Sep 2023 -1 yr, 8 months

      Egypt , Giza

      • Sr. Quality Assurance SpecialistFull Time

        Fawry

        Dec 2020 - Jan 2022 -1 yr, 1 month

        Egypt , Cairo

        • Operations Executive Remote WorkingPart Time

          Barq

          Jun 2020 - Dec 2020 -6 months

          United Arab Emirates , Abu Dhabi

          • Job Details:•Reporting and documenting App's bugs and glitches when arise. •Crafted engaged responses to be sent to customers for different scenarios ‘Saved Replies Library'. •Created a Dashboard for incoming issues to help management with making key decisions. •Tracked and analyzed App's issue reports to determine needed improvements.

          • Education

          • MBA in Business Administration

            Arab Academy for Science, Technology and Maritime Transport (AAST)

            Jan 2017 - Jan 2019 - 2 yr

          • Bachelor's Degree in Accounting

            Cairo University (CU)

            Jan 2013 

          Skills

          • Team Work
          • Remote meeting
          • google sheets
          • Manager
          • SQL
          • excel
          • Microsoft Office
          • Leading
          • Presentation
          • Negotiation

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          Training & Certifications

          • Lean Six Sigma Green Belt

            Arab Academy for Science and Tehnology·2024
          Share this Profile