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Ibrahim Hamada Moussa

Operations Manager at Integrated Service Solutions Global Forwarding “ ISS GF “

New Cairo, Cairo, Egypt

Work Experience

  • Operations ManagerFull Time

    Integrated Service Solutions Global Forwarding “ ISS GF “

    Oct 2021 - Present -3 yrs, 8 months

    Egypt , Cairo

    • Job Details:Coordinating with other departments (sales, Projects and pricing department) to facilitate our tasks. - Preparing offers to customers and agents for free hand shipments by special rates. - Create a Master ACID on Nafeza Platform. - Following all free hand shipments received from our offices and send to customers our Company Profile. - Communicate with suppliers to handle all documents for some clients. - Handling all company customers/accounts ( Schindler, Misr Sinai, Hassan Allam, International, Egyptian Engineering Projects " Quality ", Reftruck Egypt, Miraco Egypt, Egypt Computer, Mantra Automotive " Mansour Chevrolet, Egyptian British For Trading " EBC ", Allies Investment Group " AIG ", El Sewedy Transformers, Kiriazi Gaz Egypt, Electrostar For Engineering Industries, Coats Egypt, Alexandria Progress Trading “ APT “, International Projects & Investment “ IPI “ , Global Technical Services “ GTS “, Eagle Polymers, Al Ahram Beverage, Alsweilam For Copper and Aluminum Trading, SWISS Garments, Beauty N Ready Made Garments, Alico Egypt, Dr. Greiche ) - Revising all shipping documents to be as same as our shipping instruction based on client KPIs. - Solving documentation problems received from other agents by e-mail and confirming that problems are completely solved. - Revision all files before issue invoicing to clients and upload the required papers for every shipment. - Issuing freight Invoices and follow customer due payment by using Focus system. - Receiving weekly reports from operation team and doing weekly meeting with them every Sunday. - Evaluate operation team every quarter for bonus.
  • Key Account Air/Sea Freight Operation ManagerFull Time

    Advanced Shipping Logistics “ ASL “

    Oct 2017 - Oct 2021 -4 yrs

    Egypt , Cairo

    • Job Details:- Coordinating with other departments (sales, Projects and customer service department) to facilitate our tasks - Dealing with Agents for spot rates - Working with Shipping/Air lines to ensure secure best rates and good services - Handling with our agents worldwide Air/Sea fright shipments (shipments status follow up to get booking & received shipping documents) - Handled all company customers/accounts ( Techno Master, IAC, Orchidia Pharmaceutical, ProService, Electro Technique, Lord International, Quality, Systel Telecom, Alimex Group, EFTA ) - Adding new strategic agents - Creating Bill of lading after vessel sails by using forwarding IST system. - Filing the required papers for every shipment. - Revising all shipping documents to be as same as our shipping instruction based on client KPIs - Solving documentation problems received from other agents by e-mail and confirming that problems are completely solved. - Handling all over worldwide for import shipment.
  • Senior Key Account Air/Sea Freight Operation Importing Dep.Full Time

    Global Cargo System (GCS)

    Oct 2015 - Oct 2017 -2 yrs

    Egypt , Cairo

    • Job Details:- Coordinating with other departments (sales, Projects and customer service department) to facilitate our tasks - Dealing with Agents for spot rates - Working with Shipping/Air lines to ensure secure best rates and good services - Handling with our agents worldwide Air/Sea fright shipments (shipments status follow up to get booking & received shipping documents) - Handled all company customers/accounts ( Fresh Electric, Ghabour, Schindler, Dabur, Misr Sinai ) - Adding new strategic agents - Creating Bill of lading after vessel sails by using forwarding IST system. - Filing the required papers for every shipment. - Revising all shipping documents to be as same as our shipping instruction based on client KPIs - Solving documentation problems received from other agents by e-mail and confirming that problems are completely solved. - Handling all over worldwide for import shipment.
  • Senior Air Freight Dep. Full Time

    Creative Shipping Logistics (CSL)

    May 2012 - Oct 2015 -3 yrs, 5 months

    Egypt , Cairo

    • Job Details:- Handled all company customers/accounts ( Efta Egypt, Systel Telecom, Electro Technique ) - Development our relations with our foreign agents (CSL Network) - Dealing with Agents for spot rates and good services - Handled Europe & Fareast air import. - Coordinated with the agent and handling the shipment until arrived to Cairo airport - Received shipping documents for air shipments. - Filled the shipping documents of the company. - Prepared shipping documents for clients. - Updated clients with actual time of arrival. - Closed the file and send it to accounting department. - Received shipping documents for air / ocean shipments. - Filled the shipping documents of the company. - Prepared shipping documents for clients. - Issued delivery order / letter of release. - Updated clients with actual time of arrival.
  • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2010 - Jan 2015 - 5 yr

    Achievements

    -Adding new strategic agents -Dealing with WCA & GAA Associations in order to join our company into their network

    Skills

    • Critical Thinking
    • Time Management
    • Understanding and willing to learn the job requirements
    • Microsoft Office
    • Decision Making

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Accounting Department

      Creative for Shipping & Logistic " CSL "·2012
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