
Ibrahim Mohamed Mohamed Said
Senior Teller at Commerical International Bank " CIB "
Ain Sokhna, Suez, EgyptWork Experience
Senior TellerFull Time
Commerical International Bank " CIB "
Feb 2022 - Present -3 yrs, 4 months
Egypt , Suez
- Job Details:Process all the cash counter transactions accurately in accordance with the set objectives. Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual. Adhere to the bank standards related to the average waiting & serving time in addition to the productivity reports. Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance. Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to. Check counterfeit currencies, checks and identities
Accounts Payable OfficerFull Time
Suez Steel Company
Aug 2019 - Nov 2020 -1 yr, 3 months
Egypt , Suez
- Job Details:Objectively review the organization purchasing cycle. check and revise all purchasing documents for foreign and local suppliers and prepare journal Handling accounts payable for separate entities and vendors , processing due invoices for payment comparing purchase orders prices terms of payment and other charges processing transactions journal entries and reconciling book of accounts
Senior Universal TellerFull Time
- Job Details:Process and Undertake all cash counter transactions with maintaining zero cash shortage, excesses and ensure excellent customer service at the counter as well as managing timely cash evacuation and balancing of till including deposits, FX transactions, cash and Cheques withdrawals. Ensure that branch operations duties are carried out on a timely basis maintaining the provision of world class customer service including internal transfers between the bank accounts, outward transfers other banks inside and outside Egypt, cheqes collection " clearing cheques " and issuance of bank drafts. Working with the retail branch team to deliver exceptional business performance and provide the sales team with the business and successful referrals daily through cross sell all the bank products based on customer potential and needs without effecting their primary work and service standards contributing in the achievements of branch KPI. Achieve operational rigor excellence in all aspects of procedures and progress undertaken to ensure satisfactory audit, compliance, operational risk and CBE policies and procedures. Build a long term with the customers gain their trust and keep the work flow and atmosphere for my branch always smooth calm and customer friendly.
traineeInternship
QNB el ahli
Jul 2014 - Aug 2014 -1 month
Egypt , Suez
- Job Details:Trained in customer service department Answered basic customer inquiries regarding interest rates, service charges, and account histories. Operations department
Education
BS , accounting in accounting
Suez Canal University (SCU)Jan 2012 - Jan 2016 - 4 yr
High School - Thanaweya Amma
El Salam Secondary schoolJan 2012
Achievements
promoted to be a senior Teller in one year , every month thanks email because of many great refarrals across the counter and achiveing the monthly target
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
career certifcate in accounting
AUC AUC the school of continuing education·2023principles of banking certificate
Egyptian banking institute ·2016Banking
QNB el ahli·2014