
Ibrahim Mohamed
Technical Support, Technical Trainer, Field Quality Management Engineer at Lg Electronics
Helmeyat Alzaytoun, Cairo, EgyptWork Experience
Technical Support, Technical Trainer, Field Quality Management EngineerFull Time
- Job Details:Improve field quality by continuous monitoring to early predict quality issues and life time sensing. Continuous repair data analysis to manage SVC parts consumption, quality issues prediction and reduce SVC cost. Design and conduct annual, and monthly training plans for SVC engineers to enhance their technical skills to enhance SVC level and achieve company’s KPIs. Create SVC bulletins and repair guides to ensure optimum repair and SVC level. Provide daily technical support for SVC centers and CRM. Onsite visit to SVC centers to monitor SVC level, SVC readiness and continuous improvements
Production EngineerFull Time
Heesung Electronics Egypt (LG Group)
Sep 2019 - Oct 2020 -1 yr, 1 month
Egypt , Cairo
- Job Details: Managing production plan, UPH, UPPH, and man power. Create SOP per machine, process and product. SMT line machines programming and maintenance. Continuous improvement of people and processes.
SMT, BM Research and Development EngineerFull Time
Heesung Electronics Egypt (LG Group)
May 2018 - Sep 2019 -1 yr, 4 months
Egypt
- Job Details:Key Responsibilities Prepare and create BOM Prepare Auto insert, CAD files, and machine settings Continuous improvement using lean six sigma methodologies. - Managing QC part for 6 months. (Limited time support)
Workshop managerFull Time
The Egyptian Company for engineering services
Oct 2016 - Apr 2017 -6 months
Egypt , Cairo
- Job Details:Key Responsibilities Meet customers and fill job order based on maintenance schedule or customer demand. Periodic maintenance, diagnostics and breakdown maintenance Prepare repair instructions and working guides. Spare parts management and demand planning. After maintenance test and full inspection.
Education
Bachelor's Degree in Mechatronics Engineering
Higher Technological Institute - 10th of Ramadan CityJan 2011 - Jan 2016 - 5 yr
Achievements
• Certified IQF Lean Six Sigma Green Belt. • July 2019, LG best supporter Award. • 2021 Achieved Master place (2nd place) in MEA LG skill Olympiad. • 2021 Awarded as LG best employee.
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
C Programming: Modular Programming and Memory Management
Dartmouth_IMT·2020C Programming: Pointers and Memory Management
Dartmouth_IMT·2020C Programming: Advanced Data Types
Dartmouth_IMT·2020C Programming: Getting Started
Dartmouth_IMT·2019C Programming: Language Foundations
Dartmouth_IMT·2019Lean Six Sigma Green Belt
International Quality Federation·2019Automotive Maintenance
ALKADY Auto (General Motors)·2016Mechanical and electronics maintenance
Egypt Air·2016Heavy equipment Maintenance
Petrojet·2015Aviation Maintenance
Egypt Air·2014Microcontrollers
Artronix·2014Transformer kiosk and Switch gears Design
Egyptian Manufacturing and Advanced Systems·2013