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Ibrahim Mohamed

Technical Support, Technical Trainer, Field Quality Management Engineer at Lg Electronics

Helmeyat Alzaytoun, Cairo, Egypt

Work Experience

  • Technical Support, Technical Trainer, Field Quality Management EngineerFull Time

    Lg Electronics

    Nov 2020 - Present -4 yrs, 7 months

    Egypt , Cairo

    • Job Details:Improve field quality by continuous monitoring to early predict quality issues and life time sensing. Continuous repair data analysis to manage SVC parts consumption, quality issues prediction and reduce SVC cost. Design and conduct annual, and monthly training plans for SVC engineers to enhance their technical skills to enhance SVC level and achieve company’s KPIs. Create SVC bulletins and repair guides to ensure optimum repair and SVC level. Provide daily technical support for SVC centers and CRM. Onsite visit to SVC centers to monitor SVC level, SVC readiness and continuous improvements
  • Production EngineerFull Time

    Heesung Electronics Egypt (LG Group)

    Sep 2019 - Oct 2020 -1 yr, 1 month

    Egypt , Cairo

    • Job Details: Managing production plan, UPH, UPPH, and man power.  Create SOP per machine, process and product.  SMT line machines programming and maintenance.  Continuous improvement of people and processes.
  • SMT, BM Research and Development EngineerFull Time

    Heesung Electronics Egypt (LG Group)

    May 2018 - Sep 2019 -1 yr, 4 months

    Egypt

    • Job Details:Key Responsibilities  Prepare and create BOM  Prepare Auto insert, CAD files, and machine settings  Continuous improvement using lean six sigma methodologies. - Managing QC part for 6 months. (Limited time support)
  • Workshop managerFull Time

    The Egyptian Company for engineering services

    Oct 2016 - Apr 2017 -6 months

    Egypt , Cairo

    • Job Details:Key Responsibilities  Meet customers and fill job order based on maintenance schedule or customer demand.  Periodic maintenance, diagnostics and breakdown maintenance  Prepare repair instructions and working guides.  Spare parts management and demand planning.  After maintenance test and full inspection.
  • Education

    • Bachelor's Degree in Mechatronics Engineering

      Higher Technological Institute - 10th of Ramadan City

      Jan 2011 - Jan 2016 - 5 yr

    Achievements

    • Certified IQF Lean Six Sigma Green Belt. • July 2019, LG best supporter Award. • 2021 Achieved Master place (2nd place) in MEA LG skill Olympiad. • 2021 Awarded as LG best employee.

    Skills

    • PCB Design
    • PCB Manufacturing
    • Customer Service
    • Mechanical Design
    • labview
    • Maintenance
    • Manufacturing
    • quality
    • Lean Six Sigma Grren Belt

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • C Programming: Modular Programming and Memory Management

      Dartmouth_IMT·2020
    • C Programming: Pointers and Memory Management

      Dartmouth_IMT·2020
    • C Programming: Advanced Data Types

      Dartmouth_IMT·2020
    • C Programming: Getting Started

      Dartmouth_IMT·2019
    • C Programming: Language Foundations

      Dartmouth_IMT·2019
    • Lean Six Sigma Green Belt

      International Quality Federation·2019
    • Automotive Maintenance

      ALKADY Auto (General Motors)·2016
    • Mechanical and electronics maintenance

      Egypt Air·2016
    • Heavy equipment Maintenance

      Petrojet·2015
    • Aviation Maintenance

      Egypt Air·2014
    • Microcontrollers

      Artronix·2014
    • Transformer kiosk and Switch gears Design

      Egyptian Manufacturing and Advanced Systems·2013
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