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Ibrahim AlaaEldin

Sr. System Administrator at Food Alliance

6th of October, Giza, Egypt

Work Experience

  • Sr. System AdministratorFull Time

    Food Alliance

    Dec 2023 - Present -1 yr, 6 months

    Egypt , Giza

    • Job Details:Overseeing the development of protocols for the use of information technology across different departments and projects Advising on the most appropriate IT options. Provide technical support or training for the systems and networks available in the institution. Determine the development requirements based on a study of the company's needs, and sets the necessary plans to achieve the required development. Installing and configuring computer operating systems and application servers Monitoring and maintaining computer systems and networks. Talking to employees or customers through a series of procedures, either face to face or over the phone, to help set up systems or resolve issues. System and network troubleshooting, diagnostics, assistance and technical support for all software, Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure the CPU, memory and disk partitions as required. Monitor all backup jobs, and search for any field jobs. Maintain environmental and control equipment for the data center. Monitor all backup jobs and search for any field jobs. Coordinating the needs of internal IT experts, remote employees, vendors, and contractors Supply and maintenance of software and computer tools
  • Sr. System AdministratorPart Time

    Kb Architects

    Mar 2023 - Nov 2023 -8 months

    Egypt , Giza

    • Job Details:System Management: Oversee installation, configuration, and maintenance of servers and related hardware. Monitoring and Performance Tuning: Continuously monitor system performance, ensuring reliability and availability. Security Management: Implement security measures to safeguard data and infrastructure, including firewalls, antivirus software, and access controls. Backup and Recovery: Develop and manage backup solutions and disaster recovery plans to ensure data integrity. User Support: Provide advanced technical support to users, troubleshooting issues with systems and applications. Documentation: Maintain detailed documentation of systems, processes, and procedures. Maintain environmental and control equipment for the data center. Managing the outlook mail hosting Coordinating the needs of internal IT experts, remote employees, vendors, and contractors Supply and maintenance of software and computer tools Responsible for project office and support, including correspondence with the company, collection of customer requirements and project management until requirements are delivered.
  • IT System EngineerFull Time

    Lumin Sytems

    Feb 2021 - Feb 2023 -2 yrs

    Egypt , Giza

    • Job Details:Installing and configuring computer hardware operating systems and applications servers System Design and Architecture: Develop and implement system architectures that meet organizational needs, ensuring scalability and reliability. Installation and Configuration: Set up and configure servers, storage systems, and network components. Monitoring and Performance Tuning: Monitor system performance and make adjustments to optimize efficiency and resource utilization. Troubleshooting and Support: Diagnose and resolve complex technical issues across systems and applications. Automation: Implement automation solutions to streamline operations and improve efficiency (e.g., using scripts or orchestration tools). Documentation: Create and maintain comprehensive documentation for systems, configurations, and processes. Security Management: Ensure system security through regular updates, patches, and compliance with best practices. Managing outlook mail hosting Collaboration: Work closely with other IT teams (networking, security, development) to ensure integrated solutions. Coordinate the needs of in-house IT experts and remote employees, vendors, and contractors Support ERP Odoo Systems Supplying and maintaining software and computer ware Responsible for project office and support, including correspondence with the company, collection of customer requirements and project management until requirements are delivered.
  • System AdministratorFull Time

    International Hospital for Urology & Psephology

    Oct 2018 - Jan 2021 -2 yrs, 3 months

    • Job Details:System Installation and Configuration: Set up and configure servers, workstations, and network devices. Ensure proper installation of operating systems and applications User Account Management in Active Directory - Create and manage user accounts, permissions, and access rights. - Assist users with password resets and account-related issues. Network Administration - Monitor network performance and troubleshoot connectivity issues. - Maintain and configure network devices like routers, switches, and firewalls. Security Management - Implement security protocols and measures to protect IT infrastructure. - Regularly update software and systems to patch vulnerabilities. Backup and Recovery - Manage data backup solutions to ensure data integrity and availability. - Develop and test disaster recovery plans. Performance Monitoring - Use monitoring tools to assess system and network performance. - Identify and resolve bottlenecks or performance issues. Technical Support - Provide troubleshooting support to end-users for hardware and software issues. - Document solutions and maintain a knowledge base for future reference. Documentation - Maintain detailed documentation of system configurations, processes, and procedures. - Update network diagrams and inventory lists as changes occur. Collaboration - Work closely with IT teams and other departments on projects and initiatives. - Provide technical guidance and support for IT-related projects. Continuous Improvement - Stay updated with emerging technologies and best practices. - Recommend improvements to existing systems and processes. Support and Maintenance security system IP camera, CCTV camera, and time attendance
  • Education

    • Bachelor of Information Systems in Information Systems

      Higher Institute For Advanced Studies

      Jan 2010 - Jan 2014 - 4 yr

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • Microsoft Azure Fundamentals (AZ-900)

      LinkedIn Learning·2024
    • Server Administration Essential

      LinkedIn Learning·2024
    • FortiGate Firewall

      Online·2021
    • Sophos XG Firewall

      Online·2021
    • Routing & Switching 200-120.v2013-12-09

      Routing & Switching·2017
    • MCSA 2016-20740

      Windows Server 2012·2017
    • R&MMfreenet

      R&M·2011
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