Ibrahim Gamal Mansour
Marketing,Customer loyalty program,Customer Service Manager,Computers, Quality.
Helwan, Cairo, EgyptWork Experience
Managing customer service agencyFull Time
Apr 2024 - Present -1 yr, 2 months
Egypt , Cairo
- Job Details:Handling the customer service agency as part of my marketing job.
Marketing SpecialistFull Time
Oct 2023 - Present -1 yr, 8 months
Egypt , Giza
- Job Details:Managing scib stars and marketing assistance
Customer Loyalty Program ManagerFull Time
Oct 2023 - Present -1 yr, 8 months
Egypt , Giza
- Job Details:Managing scib stars programs egypt and libya
Storage AdministratorFull Time
Feb 2023 - Oct 2023 -8 months
Egypt , Giza
- Job Details:Sap experience in shipment and cost registration and fix , products and gifts bills making and printing, branch distributions and waste management plus sales.
Agent in Prestige CC for Etisalat uaeFull Time
Etisalat uae Prestige
Nov 2021 - May 2022 -6 months
United Arab Emirates
Smb operations agentFull Time
Etisalat UAE
Nov 2019 - Nov 2021 -2 yrs
United Arab Emirates
- Job Details:account left Raya
Education
Technical Diploma in Advanced Marketing Professional Diploma
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2024 - Jan 2025 - 1 Year
Technical Diploma in communication skills
Top BusinessJan 2024 - Jan 2024 - 0 Month
Quality Control Specialist in Quality Control Managment
Workers UniversityJan 2014 - Jan 2016 - 2 yr
High School - Other
15th of may Advanced Technical School 5 years systemJan 2014
Achievements
1- SMB top achiever. 2- Employee of the month 3 times with 100% Kpis Achievment 3- Solved the storage and logistics problems in scib warehouse when i was a store keeper. 4- Solved a theft problem in scib junkyard and created a process to prevent such events from happening again. 5- Was able to find out and solve alot of problems as a scib marketing specialist including theft of qr cards and compensations ratio decreasing to reach the required target.
Skills
- Soft Skills
- Computer Skills
- Working With Computers
- Computer Maintenance
- Communication skills
- Sales
- Online Computer issue Sloving
- Problem Solving
- Microsoft Excel
- Microsoft Word
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Advanced Marketing Professional Diploma
AASTMT·2024Communication Skills
Top business group·2024