Ibrahim Mahmoud Ezz El Din

Outpatient Pharmacist

• Job Details:Managed up to 100 patients daily of a diverse patient population by extending pharmaceutical care according to prescription or over the counter requests. Provided patients with counseling and addressed concerns, demonstrating strong communication and interpersonal skills both in person and over the telephone. Regularly contacted various insurance companies to handle insurance claims and resolve issues related to medication coverage. Reviewed and verified all sales-related documentation, correcting discrepancies, and ensuring timely delivery to the records department. Managed inventory movements through internal systems, coordinating transfers between departments and resolving stock discrepancies to maintain accurate records. Collaborated with multidisciplinary teams within the hospital to optimize treatment plans and navigate complex patient cases, ensuring seamless patient care. Mentored junior staff and coordinated and streamlined workflows especially on high-traffic days.