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Ibrahim Mohammed Eldawy

Customer care representative and the mainly responsible for the maintenance departments at Fixawy

Alhadra, Alexandria, Egypt

Work Experience

  • Customer care representative and the mainly responsible for the maintenance departmentsFull Time

    Fixawy

    May 2020 - Present -5 yrs, 1 month

    Egypt , Alexandria

    • Job Details:Recommend potential products or services to management by collecting customer information and analyzing customer needs Meet weekly, monthly, and annual sales and activity quotas Adjust sales techniques based on interactions and results in the field Manage incoming calls ,chat and orders Handlecomplaints,provideappropriatesolutionsandalternativeswithinthetimelimitsandfollowupto ensure Resolution Responsible for hiring technicians in the department
  • Debt Collection OfficerFull Time

    Al raai for debt collection and legal query

    Jan 2019 - Feb 2020 -1 yr, 1 month

    • Customer service representativeFull Time

      Xceed outsourcing we account

      Aug 2018 - Jan 2019 -5 months

      • Fitness trainerFull Time

        Golden gym

        Apr 2014 - Jan 2016 -1 yr, 9 months

        • Education

          • Bachelor's Degree in Faculty of law

            Alexandria University (ALEXU)

            Jan 2013 

          Skills

          • Call Center
          • Photo shop
          • Microsoft Office
          • Marketing and advertising
          • Communication
          • Soft skills
          • Team worker

          Languages

          • Arabic

            Fluent
          • English

            Advanced
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