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Ibrahim abouelfath Elbarbary

Customer service agent at Concentrix

Maadi, Cairo, Egypt

Work Experience

  • Customer service agentFull Time

    Concentrix

    Dec 2019 - Present -5 yrs, 6 months

    Egypt , Cairo

    • Job Details:Taking inbound calls and solving problem of orders which made in Amazon and explaning more about the tracking of the parcel

  • Customer service AgentFull Time

    Majorel Egypt

    Nov 2018 - Nov 2019 -1 yr

    • Front Desk AgentFull Time

      Jaz Mirabal resort

      Aug 2017 - Sep 2018 -1 yr, 1 month

      • Customer service AgentPart Time

        Nubian island resort

        Jan 2016 - Feb 2017 -1 yr, 1 month

          • Education

          • College Diploma in German

            Ain Shams University (ASU)

            Jan 2012 - Jan 2014 - 2 yr

          • MBA in Russian

            American Academy for Training and Courses

            Jan 2012 - Jan 2013 - 1 Year

          • BA in Faculty of Alalsun

            Ain Shams University (ASU)

            Jan 2002 - Jan 2006 - 4 yr

          • Bachelor in Italian

            Ain Shams University (ASU)

            Jan 2002 - Jan 2006 - 4 yr

          Skills

          • Online Marketing
          • Teaching
          • Microsoft .Word .Exel. PowerPoint. Outlook. Internet

          Languages

          • Arabic

            Fluent

          • English

            Fluent

          • Italian

            Fluent

          • German

            Fluent

          • Russian

            Advanced

          • French

            Intermediate

          Training & Certifications

          • How to achieve target

            Nubian island·2015

          • Russian and French courses

            American Academy for training courses·2013
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