Ibrahim Mostafa EL Sehrawy

Sky Distribution

• Acting store Manager - Samsung Stores projectFull Time

  Jan 2017 - Sep 2022 -5 yrs, 8 months

  Egypt , Port Said

  • Job Details:• Oversaw day-to-day operations of the Samsung store, ensuring sales targets were met and exceeded. • Managed and motivated a team of sales associates to provide excellent customer service and increase sales. • Monitored inventory levels and ordered stock as needed to ensure availability of popular products. • Conducted training sessions for new and existing employees on product knowledge and sales techniques.
• Sr. Sales and Customer Service Executive - Samsung Stores ProjectFull Time

  Dec 2014 - Jan 2017 -2 yrs, 1 month

  Egypt , Port Said

  • Job Details: Maintained professional and technical knowledge by attending educational workshops  Contributed to team effort by accomplishing related results as needed  Enhanced staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members  Soled products by establishing contact and developing relationships with prospects; recommending solutions
• Retail Sales Agent - Samsung experience StoresFull Time

  Feb 2014 - Dec 2014 -10 months

  Egypt , Giza

  • Job Details: Handled customer's inquiries and complains.  Prepared daily financial reports.  Watched stock levels.  Supervised store team as assistant store manager.  Supported team in any info. Related to products or procedures