Ibrahim Alfagih

Retail Operations Manager

General Director

• Job Details:Analysed customer data and market trends to enhance product offerings. Reduced costs and improved operations by analysing processes and customer feedback. Analysed operations data to identify process gaps and successfully implement change. Established and communicated daily priorities to guide team activities. Aided senior leadership by recommending corrective actions and improvements to company operations. Empowered staff members to contribute to continuous improvement, quality and growth of company. Tracked KPIs to drive profitability and target delivery. Delivered business strategy to drive revenue and operational efficiencies. Identified and implemented improvements to address and resolve office workflow inefficiencies. Recruited top-performing candidates to build staff retention and team performance.

Hypermarket Manager

• Job Details:Managed stock within set minimum and maximum levels to serve customers without over-extending finances. Analysed consumer data to predict future purchasing trends for informed decision making. Created seasonal sales plans with varying stock and promotional strategies. Oversaw business staffing and training, building successful, customer-focused team.