Ibrahim Abdelmonem Abdelmahfouz

IS Support AnalystFull Time

• Job Details:Ensure Internet performance is acting well. Install, modify, and repair computer hardware and software. Healthy check of printer devices, any related network devices. Resolve technical problems with LAN and WAN with ISP. Install and fix issues related to computer peripherals for users. Resolve issues related to computer systems software and hardware. Respond to queries on-site or remotely. Respond to ticketing system within the defined SLA. Resolve problems by running diagnostic programs. Identify and escalate situations requiring urgent attention.

Technical Support EngineerFull Time

Technical Support SpecialistFull Time