Ibrahim Abdallah El-Sayed

Operations Manager at Osool For Assets Managment

Hadayek Alahram, Giza, Egypt

Osool For Assets Managment

Jan 2022 - Present -3 yrs, 5 months

Egypt , Cairo

Job Details:Managing Assets portfolio that amounts 1 Billion EGP Managing/Drafting Leasing contracts Managing rental for 3 malls ( Roxy Plaza ) Assigning objectives for the departments ( Legal/ Marketing/Maintenance )

Jul 2019 - Dec 2022 -3 yrs, 5 months

Egypt , Cairo

Job Details:Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability - Maximizing sales during promotional periods. - Displaying the large portfolio of products in an elegant/efficient and in conjunction with expiry dates management - Meeting sales goals by training, motivating, mentoring and providing feedback to store staff - Ensuring high levels of customers satisfaction through excellent service

Arrow food (Nespresso)

Jan 2015 - Jun 2019 -4 yrs, 5 months

Egypt , Cairo

Job Details:-- Developed the company’s product training matrix for all areas - Over Achieved the Mystery shopper results - Achieving sales and qualitative objects which is set for the Boutique upon a yearly dynamic forecast - Define and build necessary structures - Monitor and improve the service level according to the brand guidelines - Monitor team's performance and discussing the daily briefs while streaming new objects - Interfacing with top management and other departments to explore areas of expansions

Nespresso

Mar 2012 - Dec 2014 -2 yrs, 9 months

Egypt , Cairo

Job Details:planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives - Monitor and maintain boutique inventory. - Evaluate employee performance and identify hiring and training needs. - Monitor retail-operating costs, budgets and resources. - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints customers complain. - Research emerging products and use information to update the boutique’s merchandise - Fully responsible of boutique Cash management - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Supervise and motivate staff to perform their best and sure that all employees adhere to company’s policies and guidelines. - Regulating an annual detailed assessment to maintain the highest standards in service level in the most effective manner. - Fully responsible of boutique Cash management

Bachelor's Degree in Major Business Administration
Ain Shams University (ASU)
Jan 2003 - Jan 2007 - 4 yr
High School - Thanaweya Amma
Khalil-Agha Military School
Jan 2002