
Ibrahem Hassan Ahmed
#FinTech#Financial_Services#Account_Management #Banking #Customer_Success
New Cairo, Cairo, EgyptWork Experience
Program ManagerFull Time
Nov 2020 - Present -4 yrs, 7 months
Egypt , Cairo
- Job Details:VAPULUS LTD is a new program launched by Vapulus the payment gateway, VAPULUS LTD is a UK registered Business, we have an office there, but we operate from our office in the 5th Settlement, Cairo, I am totally responsible for the program from A to Z, the program simply offers the service of incorporation in the UK for the entrepreneurs, co-founders who don't have legal documents and want to have a payment gateway to collect their payments from their end-users, but they are actually individuals, so we launch this program to offer all possible support, and extract them the Business legal documents, I am responsible for the following; * Provide the clients with all needed information about the program and how the process works * Conduct Business Meetings, have business calls, and send emails with the discussion done in the meetings and calls * Help clients with the process of registration in our system * After registration, I fill an application with a third party that we are an agent with them, with all the information submitted by clients, and the Third-party then register with the Companies House where we have the companies incorporated under its records. * With all these instances, I follow up with the clients reporting to them the status of their application, and when it will be expected to receive the company's documents. * After the company is got incorporated, I then send these documents to clients * Building good and strong relations with the clients so that we can be later their Payment Service Provider and collect their payment from their end-users.
Account ManagerFull Time
Jan 2020 - Present -5 yrs, 5 months
Egypt , Cairo
- Job Details:❖ Promote & sell products by establishing contact and developing relationships with prospects; recommending solutions. ❖ Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. ❖ Prepares reports by collecting, analyzing, and summarizing information. ❖ Maintains quality service by establishing and enforcing organization standards. ❖ Contributes to team effort by accomplishing related results as needed. ❖ Attending initial meetings and meeting the client ❖ Determining a client's business requirements and whether the products being considered are suitable ❖ Acting as an account manager for the B2B accounts
Assignment EditorInternship
UN Women
Sep 2019 - Jan 2020 -4 months
Egypt , Cairo
- Job Details:Her Story Is an initiative that follows UN Women and in partnership with Wikipedia, It was Launched in 2016 on World Youth Day, The Campaign aiming to write biographies of leading women in their fields on Wikipedia as a free encyclopedia and content.
Education
Bachelor's Degree in Accounting
Zagazig University (ZU)Jan 2019
High School - Thanaweya Amma
Alsadat Military School for BoysJan 2015
Activities
Non-medical Volunteer at Ibrahim A. Badran Charitable Foundation
Volunteering
Sep 2019 - May 2020 -8 months
Social Media Specialist at TEDx
Volunteering
Jan 2019 - Jul 2019 -6 months
Project Management Intern at Enactus
Volunteering
Oct 2018 - May 2019 -7 months
Social Media Moderator at AlMejarra | المچرة
Volunteering
Oct 2018 - Apr 2019 -6 months
Skills
Languages
English
Advanced
Training & Certifications
Technology & Risk Certificate
Knowledge Officer Academy·2021FinTech Fundamentals Certificate
Knowledge Officer·2021Fintech Fundamentals
Knowledge Officer Academy·2021Peace-building and Conflict resolutions
AUC·2019