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Ibrahem Hassan Ahmed

#FinTech#Financial_Services#Account_Management #Banking #Customer_Success

New Cairo, Cairo, Egypt

Work Experience

Vapulus

  • Program ManagerFull Time

    Nov 2020 - Present -4 yrs, 7 months

    Egypt , Cairo

    • Job Details:VAPULUS LTD is a new program launched by Vapulus the payment gateway, VAPULUS LTD is a UK registered Business, we have an office there, but we operate from our office in the 5th Settlement, Cairo, I am totally responsible for the program from A to Z, the program simply offers the service of incorporation in the UK for the entrepreneurs, co-founders who don't have legal documents and want to have a payment gateway to collect their payments from their end-users, but they are actually individuals, so we launch this program to offer all possible support, and extract them the Business legal documents, I am responsible for the following; * Provide the clients with all needed information about the program and how the process works * Conduct Business Meetings, have business calls, and send emails with the discussion done in the meetings and calls * Help clients with the process of registration in our system * After registration, I fill an application with a third party that we are an agent with them, with all the information submitted by clients, and the Third-party then register with the Companies House where we have the companies incorporated under its records. * With all these instances, I follow up with the clients reporting to them the status of their application, and when it will be expected to receive the company's documents. * After the company is got incorporated, I then send these documents to clients * Building good and strong relations with the clients so that we can be later their Payment Service Provider and collect their payment from their end-users.
  • Account ManagerFull Time

    Jan 2020 - Present -5 yrs, 5 months

    Egypt , Cairo

    • Job Details:❖ Promote & sell products by establishing contact and developing relationships with prospects; recommending solutions. ❖ Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. ❖ Prepares reports by collecting, analyzing, and summarizing information. ❖ Maintains quality service by establishing and enforcing organization standards. ❖ Contributes to team effort by accomplishing related results as needed. ❖ Attending initial meetings and meeting the client ❖ Determining a client's business requirements and whether the products being considered are suitable ❖ Acting as an account manager for the B2B accounts
  • Assignment EditorInternship

    UN Women

    Sep 2019 - Jan 2020 -4 months

    Egypt , Cairo

    • Job Details:Her Story Is an initiative that follows UN Women and in partnership with Wikipedia, It was Launched in 2016 on World Youth Day, The Campaign aiming to write biographies of leading women in their fields on Wikipedia as a free encyclopedia and content.
  • Education

    • Bachelor's Degree in Accounting

      Zagazig University (ZU)

      Jan 2019 

    • High School - Thanaweya Amma

      Alsadat Military School for Boys

      Jan 2015 

    Activities

    • Non-medical Volunteer at Ibrahim A. Badran Charitable Foundation

      Volunteering

      Sep 2019 - May 2020 -8 months

    • Social Media Specialist at TEDx

      Volunteering

      Jan 2019 - Jul 2019 -6 months

    • Project Management Intern at Enactus

      Volunteering

      Oct 2018 - May 2019 -7 months

    • Social Media Moderator at AlMejarra | المچرة

      Volunteering

      Oct 2018 - Apr 2019 -6 months

    Skills

    Languages

    • English

      Advanced

    Training & Certifications

    • Technology & Risk Certificate

      Knowledge Officer Academy·2021
    • FinTech Fundamentals Certificate

      Knowledge Officer·2021
    • Fintech Fundamentals

      Knowledge Officer Academy·2021
    • Peace-building and Conflict resolutions

      AUC·2019
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