
ibrahem Ali Hassan
HR Specialist (personnel) at Farm Frites
Mounib, Giza, EgyptWork Experience
HR Specialist (personnel)Part Time
- Job Details:- Process new hires, terminations, transfers, promotions. - Process and follow-up medical care for employees. - Maintains personnel files and keeps employee records up-to-date by processing employee status changes in a timely fashion. - Prepares paperwork required to place employees on payroll and establishes personnel files. - Process and follow up Phone package for employees. - I have knowledge of the Social Insurance System. - Process and follow up the archiving system in the company. - Make sure company policies are well implemented.
Customer ServicePart Time
Vodafone
Aug 2019 - Oct 2019 -2 months
Egypt , Cairo
- Job Details:- Handling customers over the phone. - Problem-solving. - Build a good rapport with clients over the phone. - Handle and resolve customer complaints. - Follow up on customer interaction.
DriverPart Time
Uber
Jan 2017 - Feb 2018 -1 yr, 1 month
Egypt , Cairo
- Job Details:- Provide outstanding customer service to improve customer satisfaction and relationship. - Handle and resolve customer complaints/inquiries. - Excellent communication skills, including a friendly rapport with customers.
Education
Business Administration in Business Administration
The Higher Institute for Specific Studies.Jan 2019
Skills
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
HR Training
Farm Frites Egypt·2021