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ibrahem Ali Hassan

HR Specialist (personnel) at Farm Frites

Mounib, Giza, Egypt

Work Experience

  • HR Specialist (personnel)Part Time

    Farm Frites

    Mar 2021 - Present -4 yrs, 4 months

    Egypt , Sharqia

    • Job Details:- Process new hires, terminations, transfers, promotions. - Process and follow-up medical care for employees. - Maintains personnel files and keeps employee records up-to-date by processing employee status changes in a timely fashion. - Prepares paperwork required to place employees on payroll and establishes personnel files. - Process and follow up Phone package for employees. - I have knowledge of the Social Insurance System. - Process and follow up the archiving system in the company. - Make sure company policies are well implemented.
  • Customer ServicePart Time

    Vodafone

    Aug 2019 - Oct 2019 -2 months

    Egypt , Cairo

    • Job Details:- Handling customers over the phone. - Problem-solving. - Build a good rapport with clients over the phone. - Handle and resolve customer complaints. - Follow up on customer interaction.
  • DriverPart Time

    Uber

    Jan 2017 - Feb 2018 -1 yr, 1 month

    Egypt , Cairo

    • Job Details:- Provide outstanding customer service to improve customer satisfaction and relationship. - Handle and resolve customer complaints/inquiries. - Excellent communication skills, including a friendly rapport with customers.
  • Education

    • Business Administration in Business Administration

      The Higher Institute for Specific Studies.

      Jan 2019 

    Skills

    • Communication
    • Recruitment
    • HR
    • Administration
    • Personnel
    • Personal
    • Microsoft Office
    • Soft Skills
    • Computer Skills
    • English

    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • HR Training

      Farm Frites Egypt·2021
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