Basic Info
Ibrahim abdalhamed
8 years
Alexandria, Egypt
Bachelor's Degree
Experienced
Work Experience
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Customer service at التحدة للخدمات المالية (UNI FINANCIALS )
Experience DetailsCustomer service Customer Service/Support Experienced (Non-Manager)
-Checking the auto loans ban with customer in alexandria traffic points . and update it yearly. Company Detailsالتحدة للخدمات المالية (UNI FINANCIALS ) Cairo, Egypt 101-500 employees Financial Services N/A
Dec 2010 to present (6 years 8 months)
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Receptionist at Egypt hotel
Experience DetailsReceptionist Tourism/Travel Experienced (Non-Manager) N/A Company DetailsEgypt hotel Alexandria, Egypt 1-10 employees Hospitality/Hotels www.booking.com/Egypt-Hote
Mar 2013 to present (4 years 5 months)
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Receptionist at Egypt hotel
Experience DetailsReceptionist Tourism/Travel Experienced (Non-Manager)
-taking reservations and handling it in hotel plan Company DetailsEgypt hotel Alexandria, Egypt 1-10 employees Hospitality/Hotels www.booking.com/Egypt-Hote
Mar 2013 to present (4 years 5 months)
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Junior customer service at Mobinil
Experience DetailsJunior customer service Customer Service/Support Experienced (Non-Manager) was working in mobinil as a customer service collecting bills in (smouha branch). Company DetailsMobinil Alexandria, Egypt 501-1000 employees Consumer Services N/A
Jul 2009 to Nov 2010 (1 year 4 months)
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Sales manager at Delta for trading and marketing
Experience DetailsSales manager Sales/Retail Manager
-begin in delta company as sales man and became sales manager . Company DetailsDelta for trading and marketing Alexandria, Egypt 11-50 employees Business Supplies and Equipment N/A
Sep 2004 to Jun 2009 (4 years 9 months)
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Observer and counter at Societe general de serval (SGS EGYPT)
Experience DetailsObserver and counter Logistics/Supply Chain Experienced (Non-Manager)
This is french company working at marine insurance , Company DetailsSociete general de serval (SGS EGYPT) (multinational) Alexandria, Egypt More than 1000 employees Marine Manufacturing & Services http://www.sgs.com.eg/en/
May 2002 to May 2004 (2 years)
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Education
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Bachelor's Degree in faculty of arts (arabic &eastern; languages and arts)
Education DetailsBachelor's Degree faculty of arts (arabic &eastern; languages and arts) Alexandria University, Egypt C / Good / 65 - 75% arabic language . poetry, arabic grammar , history of arabic language Hebrew language .and hebrew arts poetry .. etc N/A Alexandria University
1998 - 2003
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Training and Courses
Training/Course Detailsamadeus (flight reservation ) May 2012 egysky.centre -training courses in flight tickets Reservation |
Training/Course Detailsfrench language Jan 2013 french center. alexandria N/A |
Training/Course DetailsEnglish language May 2010 International British institute (IBI) N/A |
Likes and Dislikes
Last update 8 days ago.
Profile Skills and Keywords
Amadeus (flight Reservation )ArabicBusiness DevelopmentBusiness Supplies And EquipmentBusiness-orientedConsumer ServicesCustomer ServiceCustomer-orientedEnglishEnglish LanguageFaculty Of Arts (arabic &eastern; Languages And Arts)Financial ServicesFrenchFrench LanguageGermanHandles StressHard WorkerHospitalityHotelsHotels&tourism;Industrial Tools &safety; Tools SalesInternetJunior Customer ServiceLogisticsMarine InsuranceMarine Manufacturing & ServicesMicrosoft ExcelMicrosoft OfficeMicrosoft WordObserver And CounterReceptionistRetailSalesSales ManagerSocialSociete General De Serval (SGS EGYPT)SupportTourismTourism&hotels;TransportationTravelSelf-assesed Skills
Tools and Technologies
Customer Service
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tourism&hotels;
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Microsoft Office
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Internet
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Microsoft Word
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Microsoft Excel
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Fields of Expertise
customer service
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industrial tools &safety; tools sales
industrial tools &safety; tools sales
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hotels&tourism;
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marine insurance
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