Basic Info

Ibrahim abdalhamed

8 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service at التحدة للخدمات المالية (UNI FINANCIALS )

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

-Checking the auto loans ban with customer in alexandria traffic points . and update it yearly.
- checking the car option before licence it in traffic points ..to be sure from that options are same options in bank deal with customer. then sending my photo report and my notices ....


Company Details

التحدة للخدمات المالية (UNI FINANCIALS )

Cairo, Egypt

101-500 employees

Financial Services

N/A

Dec 2010 to present (6 years)
Receptionist at Egypt hotel

Experience Details

Receptionist

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Egypt hotel

Alexandria, Egypt

1-10 employees

Hospitality/Hotels

www.booking.com/Egypt-Hote

Mar 2013 to present (3 years 9 months)
Receptionist at Egypt hotel

Experience Details

Receptionist

Tourism/Travel

Experienced (Non-Manager)

-taking reservations and handling it in hotel plan
-receiving emails and booking ,,,,responding calls
-welcome guests and make a little presentation about room options .
-this hotel in alexandria down town. receiving only foreigners by deals with tourism Companies .and booking from euro , USA .CANADA .AUS.
(check booking .com)


Company Details

Egypt hotel

Alexandria, Egypt

1-10 employees

Hospitality/Hotels

www.booking.com/Egypt-Hote

Mar 2013 to present (3 years 9 months)
Junior customer service at Mobinil

Experience Details

Junior customer service

Customer Service/Support

Experienced (Non-Manager)

was working in mobinil as a customer service collecting bills in (smouha branch).


Company Details

Mobinil

Alexandria, Egypt

501-1000 employees

Consumer Services

N/A

Jul 2009 to Nov 2010 (1 year 4 months)
Sales manager at Delta for trading and marketing

Experience Details

Sales manager

Sales/Retail

Manager

-begin in delta company as sales man and became sales manager .
delta is a supplies company working at industrial n safety supplies to factory in most of northern egypt factories
i succeeded to gain new customers n open new deals in Suez attaka industry region , portsaid raswa region . ismailia 10th of ramadan , n succeeded to handle how to transfer all they need just on deal time .


Company Details

Delta for trading and marketing

Alexandria, Egypt

11-50 employees

Business Supplies and Equipment

N/A

Sep 2004 to Jun 2009 (4 years 9 months)
Observer and counter at Societe general de serval (SGS EGYPT)

Experience Details

Observer and counter

Logistics/Supply Chain

Experienced (Non-Manager)

This is french company working at marine insurance ,
was working as observer loading &unloading; goods in alexandria port, Suez port ,&adabia; port platforms ...
-second task was a goods counter& check out from that goods r loading safely


Company Details

Societe general de serval (SGS EGYPT) (multinational)

Alexandria, Egypt

More than 1000 employees

Marine Manufacturing & Services

http://www.sgs.com.eg/en/

May 2002 to May 2004 (2 years)

Education

Bachelor's Degree in faculty of arts (arabic &eastern; languages and arts)

Education Details

Bachelor's Degree

faculty of arts (arabic &eastern; languages and arts)

Alexandria University, Egypt

C / Good / 65 - 75%

arabic language . poetry, arabic grammar , history of arabic language Hebrew language .and hebrew arts poetry .. etc

N/A

Alexandria University
1998 - 2003

Training and Courses

Training/Course Details

amadeus (flight reservation )

May 2012

egysky.centre

-training courses in flight tickets Reservation

Training/Course Details

french language

Jan 2013

french center. alexandria

N/A

Training/Course Details

English language

May 2010

International British institute (IBI)

N/A

This profile is fresh!
Last update 11 days ago.

Jobseeker photo

Profile Skills and Keywords

Amadeus (flight Reservation )ArabicBusiness DevelopmentBusiness Supplies And EquipmentBusiness-orientedConsumer ServicesCustomer ServiceCustomer-orientedEnglishEnglish LanguageFaculty Of Arts (arabic &eastern; Languages And Arts)Financial ServicesFrenchFrench LanguageGermanHandles StressHard WorkerHospitalityHotelsHotels&tourism;Industrial Tools &safety; Tools SalesInternetJunior Customer ServiceLogisticsMarine InsuranceMarine Manufacturing & ServicesMicrosoft ExcelMicrosoft OfficeMicrosoft WordObserver And CounterReceptionistRetailSalesSales ManagerSocialSociete General De Serval (SGS EGYPT)SupportTourismTourism&hotels;TransportationTravel

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

tourism&hotels;

tourism&hotels;

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

3-5 years

industrial tools &safety; tools sales

industrial tools &safety; tools sales

: Advanced

: High

:

3-5 years

hotels&tourism;

hotels&tourism;

: Advanced

: High

:

1-3 years

marine insurance

marine insurance

: Intermediate

: Medium

:

1-3 years

Key Skills

Business-oriented, Hard worker, Customer-oriented, Social, Handles Stress

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