Basic Info

Mohamed Ezzat Mohamed

1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

System engineer at Link data center

Experience Details

System engineer

IT/Software Development

Entry Level

Provide technical expertise in installing hardware and Initial configuration of system OS as needed
HP Servers
Network and SAN cabling
Deploying and Operating the Monitoring systems
Deploying and operating the backup systems
Perform advanced troubleshooting for server and network issues
Working with other technical teams and customers to solve technical problems if needed
Working with and supervise vendors when necessary to assure quality installations and maintenance of the hardware
Acting as on-call support for any problems escalation at any time out of working hours
Microsoft SQL Server 2012
IIS features
Website panel
Windows server High availability knowledge.


Company Details

Link data center

Egypt

More than 1000 employees

Information Technology Services

www.linkdataenter.net

Jan 2015 to present (1 year 11 months)
IT Specialist at Ghalioungui Trading Co

Experience Details

IT Specialist

Medical/Healthcare

Entry Level

Provide technical support to the company users in order to secure the daily business operations
Install OS and the required programs for the users
Managing network infrastructure
Manage printer maintenance in all branches
Support user’s pcs (Microsoft systems, mail client,)
Reviewing end users inquiries and technical support requests
Perform a periodic check up and reports for antivirus and backup systems


Company Details

Ghalioungui Trading Co

Cairo, Egypt

101-500 employees

Medical Devices and Supplies

http://www.ghalioungui.net/

Jun 2014 to Nov 2014 (5 months)
Technical support representative at TEdata

Experience Details

Technical support representative

Customer Service/Support

Experienced (Non-Manager)

solve the issues of internet and make a troubleshooting with a customers related for complains of customers


Company Details

TEdata

Giza, Mohandseen, Egypt

101-500 employees

Internet/E-commerce

www.tedata.net

Sep 2013 to Mar 2014 (6 months)
Customer service Agent at Etisal-international (etisalat egypt account )

Experience Details

Customer service Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisal-international (etisalat egypt account )

Giza, Egypt

More then 1000 employees

Outsourcing/Offshoring

N/A

Apr 2012 to Apr 2013 (1 year)

Achievements


within my last career I'm achieved my target then hiring to Technical support representative in Etisalat project

and from my achievement I'm achieved my graduation project about (colorization Technique ) with my team at 2012


Education

BA in Information Technology

Education Details

BA

Information Technology

Faculty of Computers and Information, Cairo University, Egypt

Not specified

communications high speed technology Wireless Technology Math Image processing Pattern recognition

summer training (CCNA network academy )

Faculty of Computers and Information, Cairo University
2007 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elshahid nour el din secondy school

Egypt

2006

A / Excellent / 85 -100%

NA

Elshahid nour el din secondy school
2006

Certifications

Certificate details

Microsoft Certificate Solution Admin

Jun 2014

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

CCNA at YAT
Aug 2011

Training/Course Details

CCNA

Aug 2011

YAT

N/A

MCITP at YAT
Aug 2012

Training/Course Details

MCITP

Aug 2012

YAT

N/A

Training/Course Details

MCSA 2012

Jun 2014

Heroteck center

manage windows server 2012 roles and features and how to apply policies in users and how to manage resources

Training/Course Details

VMware Vsphere 6

Nov 2016

online

N/A

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCCNACommunication SkillsCommunicatorCompanies(vodafoneCreativeCustomer ServiceCustomer Service AgentCustomer-orientedDataCenter System EngineerE-commerceEnglishFamily And FriendsFood(Pasta)HTMLHard WorkerITIT SpecialistInformation TechnologyInformation Technology ServicesInternetMCITPMCSA 2012MedicalMedical Devices And SuppliesMicrosoft Certificate Solution AdminMicrosoft WindowsMotivationOffshoringOrganizerOutsourcingSelf LearningSoftware DevelopmentSport(football And Tennis )SupportSystem EngineerTechnical SupportTechnical Support RepresentativeTechnolgies (networking)VMware Vsphere 6Windows Server 2008

Self-assesed Skills

Languages

English

English

: Advanced

: Fluent

: Advanced

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

CCNA

CCNA

: Advanced

: High

:

1-3 years

Windows Server 2008

Windows Server 2008

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Windows

Microsoft Windows

: Intermediate

: Extreme - I love it!

:

1-3 years

HTML

HTML

: Intermediate

: Little

:

Less than 1 year

Fields of Expertise

Technical Support

Technical Support

: Advanced

: Extreme - I love it!

:

1-3 years

IT Specialist

IT Specialist

: Intermediate

: Extreme - I love it!

:

Less than 1 year

DataCenter System Engineer

DataCenter System Engineer

: Intermediate

: Extreme - I love it!

:

1-3 years

Customer service

Customer service

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Communicator, Hard worker, Customer-oriented, Creative, Organizer

Online Presence

http://www.linkedin.com/in/mohamed ezzathttp://www.facebook.com/mohamed ezzathttp://www.twitter.com/mohamed ezzat

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