IE

ISMAIL ELKHATIB

Customer Service Representative Agent at Cnexia Bell Canada Subsidiary

Sale, Morocco

Work Experience

  • Customer Service Representative Agent

    Cnexia Bell Canada Subsidiary

    Oct 2023 - Present -1 yr, 11 months

    Morocco

    • Job Details:Updated account information to maintain customer records. Provided primary customer support. Responded to customer requests, offering excellent support and tailored recommendations to address needs. Investigated and resolved customer inquiries and complaints quickly.
  • Financial Risk Manager Intern

    National Railway Office

    Mar 2023 - Jun 2023 -3 months

    Morocco

    • Job Details:Budget forecasting and monitoring dashboard creation. Development of risk mapping in the financial department.
  • Sales Intern

    Marjane Holding

    Jul 2021 - Aug 2021 -1 month

    Morocco

    • Job Details:Prepared regular sales reports for management, providing data on sales performance, achieved goals, and observed trends. Managed stock levels by monitoring restocking needs, placing orders, and ensuring consistent product availability. Participated in setting up in-store promotions and marketing campaigns to boost sales.
  • Accounting Intern

    2L Consultants

    Aug 2020 - Sep 2020 -1 month

    Morocco

    • Job Details:Recording of accounting transactions, payroll management, preparation and declaration of VAT.
  • Education

    • Master's Degree in Financial and Accounting Management

      National School of Commerce and Management

      Jan 2023 

    • Bachelor's Degree

      Alfakih Lmarini

      Jan 2017 

    Skills

    Languages

    • Arabic

      Fluent
    • French

      Advanced
    • English

      Beginner
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