IE
ISMAIL ELKHATIB
Customer Service Representative Agent at Cnexia Bell Canada Subsidiary
Sale, MoroccoWork Experience
Customer Service Representative Agent
Cnexia Bell Canada Subsidiary
Oct 2023 - Present -1 yr, 11 months
Morocco
- Job Details:Updated account information to maintain customer records. Provided primary customer support. Responded to customer requests, offering excellent support and tailored recommendations to address needs. Investigated and resolved customer inquiries and complaints quickly.
National Railway Office
Mar 2023 - Jun 2023 -3 months
Morocco
- Job Details:Budget forecasting and monitoring dashboard creation. Development of risk mapping in the financial department.
Marjane Holding
Jul 2021 - Aug 2021 -1 month
Morocco
- Job Details:Prepared regular sales reports for management, providing data on sales performance, achieved goals, and observed trends. Managed stock levels by monitoring restocking needs, placing orders, and ensuring consistent product availability. Participated in setting up in-store promotions and marketing campaigns to boost sales.
2L Consultants
Aug 2020 - Sep 2020 -1 month
Morocco
- Job Details:Recording of accounting transactions, payroll management, preparation and declaration of VAT.
Education
Master's Degree in Financial and Accounting Management
National School of Commerce and ManagementJan 2023
Bachelor's Degree
Alfakih LmariniJan 2017
Skills
Languages
Arabic
FluentFrench
AdvancedEnglish
Beginner