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islam hendy

Business Dev. and Elec. Channels Director at Dental Sense - Dental Clinic

Cairo, Egypt

Work Experience

  • Business Dev. and Elec. Channels Director Full Time

    Dental Sense - Dental Clinic

    Oct 2013 - Present -11 yrs, 9 months

    Egypt , Cairo

    • Branches's managerFull Time

      Ahli United Bank

      Sep 2011 - Aug 2013 -1 yr, 11 months

      Egypt , Cairo

      • Job Details:Manage the branches in term of income generated / operating profit and resources assigned , the role holder receive and input on business strategies / plans and are expected to lead and deliver targeted results through branch managers. The focus is on business development in specific segments, ensuring delivery of service according to prescribed and complying with the policies and procedures. Ensuring strict compliance to SOPs and KYC/AML guidelines.
    • Head of marketing (SME)Full Time

      The united bank

      May 2011 - Oct 2011 -5 months

      Egypt , Cairo

      • Job Details:• Marketing strategy & planning Implementation • Researching and reporting any external opportunities • Understanding current and potential customers • Developing the marketing strategy & Approving images • Managing the marketing mix & budgets and Measuring success • Developing guidelines & Ensuring timely delivery • Analyze market environment and competitors • Developing SME lending product program to match customer needs for each segment and comply with bank’s credit policy. • Creating product strategies and launching plan for each Lending product program • Developing sales campaign relating to market event
    • area managerFull Time

      The united bank

      Jul 2007 - May 2011 -3 yrs, 10 months

      Egypt , Cairo

      • Job Details:• Supervise and manage the branches performance in terms of business development, profitability, operations procedures and manuals. Moreover, to ensure that branch are fully adhered regarding internal and external banking rules/regulations. • Promote the bank image and services in business community. • Develop strategies and business plans to maintain existing and attract potential/prospective clients, circumvent risks and threats. • Explore new products and achieve/exceed expected results. • Review with different business branches their plans for corporate/retail customer base. • Initiate periodical market research (market needs, competition, customer base perceptions, etc.) • Participate in setting standers and following up on the progress and launching of various promotional campaigns to develop/improve the banks image. • Monitor the quality of service and operations efficiency with respect to the corporate/retail clients and insure that enough support is provided by senior management to overcome any deficiencies. • Execute the approved business plan and budget with the objectives of meeting/exceeding targets. • Ensure that bank premises are well maintained and reflective of the desired image and that security and safety measures are met. • Maintain vertical and horizontal communication lines regarding operational and services development, changes to products/services (memos/meetings etc.). • Review comments on bank operations/services in inspection reports and follow up to ensure that all issues are addressed and rectified • Participate in task forces responsible for various development efforts bank wide. • Preparing monthly newsletter to senior management.
    • Education

      • BA in accounting

        Alexandria University (ALEXU)

        Jan 1992 - Jan 1996 - 4 yr

      • High School - Thanaweya Amma

        Mostafa Kamel School

        Jan 1991 

      Skills

      • Banking
      • Business Dev. and Elec. Channels
      • Information Technology (IT)
      • Software
      • iOS
      • IT
      • Linux
      • Linux

      Languages

      • English

        Fluent

      Training & Certifications

      • Certified Network +,Security+

        2014
      • SME marketing Course from EBI

        EBI·2011
      • managment skills

        AUC·2007
      • Branch Head Certificate from EBI

        EBI·2006
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