Omar Ahmed Taha

SeniorFull Time

• Job Details:From Sep 2009 working as high value customer service From Oct 2010 working as night shift customer service From Aug 2011 working as corporate account management I got promoted two times as below From agent to advisor on 2011 From advisor to senior advisor on 2013 We should have English skilles while handling such job, Excel and writting skills as well. My qualifications and skills are: Language and Computer Skills Enhanced Presentation & Project Development Skills. Acquired, Basic Business Skills including: Marketing, Sales, Banking, Accounting, Business Correspondence and Repot Writing. Dale Carnegie seminar (communication skills). 2- World Class Customer Service. 3- Negotiation skills. 4- Handling Complains. 5- Proposals Writing. 6- Code of Ethics Sponsored by BerlitzR. Soft Skills • Interactive and fast enough to learn new technologies and techniques. • Excellent communication and presentation skills. • Self-motivated, hard worker. • Ability to work in a group or individually. • Working under time constraint and heavy work demands.

call center agentFull Time

• Job Details:call center for inbound and outbound tasks