
IBRAHIM AHMED
Call Center Agent
Shubra, Cairo, EgyptWork Experience
Call Center AgentFull Time
- Job Details:*Sales Excellence: Served as the primary sales agent, consistently achieving high sales ratios and exceeding performance targets through effective communication and relationship-building with customers. *Complaint Resolution: Handled and resolved customer complaints across all sections, demonstrating strong problem-solving skills and dedication to customer satisfaction. *Team Collaboration: Acted as a mentor and support resource for co-workers, assisting them in improving performance and maintaining high service standards.
Market MakerFreelance / Project
working on my own
Jan 2024 - Jun 2024 -5 months
- Job Details:work several freelance jobs from home like marketing and other jobs
MarketerPart Time
hiring company
Jul 2023 - Oct 2023 -3 months
- Job Details:*Targeted Advertising & Promotions: Developed and executed specific advertisements and promotional strategies to attract candidates for diverse job roles, enhancing recruitment efforts and outreach. *Data Management & Coordination: Utilized Excel to organize recruitment data, maintain candidate records, and streamline hiring processes. Established and managed relationships with factories and potential candidates to negotiate and finalize recruitment deals effectively.
Account SalesFull Time
el mahy
Mar 2021 - Jul 2022 -1 yr, 4 months
Egypt
- Job Details:*Cash Flow Management: Monitored and controlled daily cash flow, ensuring liquidity to support smooth operations and accurate financial records. *Customer Relations & Sales: Delivered excellent customer service by managing transactions, responding to inquiries, and assisting customers with product recommendations to drive sales. *Supplier & Inventory Coordination: Worked closely with suppliers and wholesalers to negotiate prices and manage raw material procurement, optimizing inventory levels and reducing costs.
Education
Bachelor's Degree in financial accounting
Cairo University (CU)Jan 2024
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
oms master
joy team·2024