Basic Info

Ibrahim El-Sayed

10 years

Alexandria, Egypt

Bachelor's Degree

Manager

Work Experience

Human Resources Manager at Borg Alarab for Industry

Experience Details

Human Resources Manager

Human Resources

Manager

Recruitment
Performance
Training and Development
Employee Relation
Talent Acquisition


Company Details

Borg Alarab for Industry

Alexandria, Egypt

101-500 employees

FMCG, Oil and Gas, FMCG

www.borgalarab.com

Jan 2016 to present (1 year)
Group Recruitment Manager at Borg Alarab for Industry

Experience Details

Group Recruitment Manager

Human Resources

Manager

Managing the Recruitment function for Borg Al-arab for industry group by overlooking 1 plant plus 5 Companies working in the Egyptian market in a different field.
Designs, develops and maintain the recruitment process in the organization.
Designs the selection matrix for choosing the optimum recruitment channel and recruitment source.
Builds a quality relationship with the internal customers and external recruitment agencies.
Monitors and constantly reduces the costs of the recruitment process.
Sets the social media communication strategy for different job profiles and functions in the organization.
Conducts job interviews for the managerial job positions (or key jobs in the organization).
Monitors the labor legislation and implements required changes to keep the process compliant.
Manages and develops the team of HR Recruiters.
Acts as a single point of contact for managers regarding recruitment topics.
Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments.
Designing and expanding training and development programs based on both the organization's and the individual's needs.
Considering the costs of planned programs and keeping within budgets.
Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers.
Evaluating training and development programs.
Helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.


Company Details

Borg Alarab for Industry

Alexandria, Egypt

101-500 employees

FMCG, Oil and Gas, FMCG

www.borgalarab.com

Jan 2015 to Dec 2015 (11 months)
HR Recruitment & Personnel Specialist (all state) at Madar Group Egypt

Experience Details

HR Recruitment & Personnel Specialist (all state)

Human Resources

Experienced (Non-Manager)

1- Recruitment

- Assisted in the annual manpower plan preparation in coordination with the head of functions
- Developed the recruitment policies and procedures to ensure the processes are going effectively
- Making analysis for our recruitment sources & searching for new sources
- Handled recruitment expansion projects, and the recruitment process
- Making on Boarding for all new Employees on all levels across madar
- Screening CV’s / resumes, Attract, Interview, assess candidates using tools and Achieve operational delivery of the annual recruitment targets
- Responsible for contacting the candidates to set interview appointments
- Responsible for recruitment tracking sheet as of the recruitment target. (Daily reporting to HR Manager for feedback and any necessary action)
- Handle and manage all recruitment events and exhibitions (Job Fairs)
- Preparing Job Offers for the chosen candidates

2- Personnel

- Check all the needed documents for all employees.
- Collect all missing documents from employees.
- Making a file to every employee contain all his documents.
- Follow up all vacations
- Follow up print machine.
- Give Experience Certificate to employees.
- Issuing Cash Loan request to employees and sign it from HR manager.
- Give singed warning to guilty employees.
- Issuing a Deduction note to guilty employees.
- Issuing Resignation form to the employee.
- Issuing Clearance form for employees.
- Follow up all resignation processes.
- Updating & solving problems in HRIS with programmer.

3- Performance Appraisal

- Issuing all Performance Appraisal forms.
- Issuing Promotion, Salary or Benefits Adjustment form.
- Issuing Termination of services form.


Company Details

Madar Group Egypt (multinational)

Alexandria, Egypt

More than 1000 employees

FMCG

www.madaregypt.net

Nov 2013 to Jan 2015 (1 year 2 months)
HR Senior Recruitment Specialist at El Maaly Group for Recruitment and human resources consultancy

Experience Details

HR Senior Recruitment Specialist

Human Resources

Experienced (Non-Manager)

- Dealing with all sectors of medical, technical and educational the following companies and
Institutions that have been dealt with:


1- The medical field

IN (KSA)
Nahdi Medical Group & social insurance Hospital - and the Ministry of Social Affairs & Prince Fahd bin Sultan Hospital & security forces Hospital - and the Ministry of the Interior & Dallah Hospital & King Fahd Hospital of the Armed Forces & King Fahd Hospital in Hofuf.
IN (Qatar)
Hamad Hospital & American Hospital

2- The Technical field

IN (KSA)
National chicken Group & Toledo-contracting & Halwani Bros. Co & Al Qessi contracting & Universal Motors Agencies & Al-Rajhi Saudi Group & Azmeel-contracting & Al-Hamroor Group & Bin Zqr & Aramco.

3- The educational field

IN (KSA)
King Abdul Aziz Schools & Dar Al Zikr Schools & Al-Hassan Schools & Al Bassam Schools & Al Riyadh International Schools & Al Manarat Schools & Dar Al Fikr Schools & Al-Aqsa Schools


Company Details

El Maaly Group for Recruitment and human resources consultancy

Cairo, Egypt

101-500 employees

Human Resources

www.elmaalygroup.com

May 2012 to Nov 2013 (1 year 6 months)
Call center & Customer Service manager at Fast Touristic Transport (fast call)

Experience Details

Call center & Customer Service manager

Customer Service/Support

Manager

- Setting and meeting performance targets for speed, efficiency, sales and quality.
- managing the daily running of the call center
- liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues
- maintaining up-to-date knowledge of industry developments and involvement in networks
- monitoring random calls to improve quality, minimize errors and track operative performance
- coordinating staff recruitment, including writing vacancy advertisements and liaising with HR staff
- reviewing the performance of staff, identifying training needs and planning training sessions
- recording statistics, user rates and the performance levels of the center and preparing reports
- handling the most complex customer complaints or enquiries
- organizing staffing, including shift patterns and the number of staff required to meet demand;
- coaching, motivating and retaining staff and coordinating bonus, reward and incentive schemes
- forecasting and analyzing data against budget figures on a weekly and/or monthly basis
- Improving performance by raising efficiency and sourcing new equipment to enable this, e.g. new dialing products.


Company Details

Fast Touristic Transport (fast call)

Alexandria, Egypt

101-500 employees

Travel and Tourism

N/A

Sep 2007 to May 2012 (4 years 8 months)

Education

BSc in Industrial Psychology

Education Details

BSc

Industrial Psychology, Public Relations, Business Administration

Higher Institute for Social Work, Egypt

C / Good / 65 - 75%

Industrial Psychology Public Relations Business Administration Economy and statistics Organizing community Shariah Law

N/A

Higher Institute for Social Work
2001 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

School Shidwan

Egypt

2000

B / Very Good / 75 - 85%

N/A

School Shidwan
2000

Certifications

Certificate details

Human Resources Management Diploma

Aug 2014

96 out of 100

N/A

N/A

Cairo University

- Recruitment
- Wages and Salaries
- Organization Behavior
- Labor Law
- Personal

SPHR
Mar 2015

Certificate details

SPHR

Mar 2015

N/A

N/A

N/A

HRCI certification Institute-USA

N/A

Training and Courses

Training/Course Details

Excel

May 2014

Excellence Center for Training& Consultancy

- Excel for HR - Visio - Access - Outlook - Word

Training/Course Details

Customer Service

May 2010

New Horizon Institute

N/A

Training/Course Details

Call Center

May 2010

New Horizon Institute

N/A

Training/Course Details

Graphic

May 2009

American Language Institute

N/A

Training/Course Details

ICDL

Aug 2007

Arab Academy for Science and Technology

N/A

Training/Course Details

Human Resources

Apr 2014

EAAC Group for Training& Consultancy

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccessArabicBodybuildingBusiness AdministrationBusiness SkillsCall CenterCall Center & Customer Service ManagerChessCommunication SkillsCustomer ServiceDrawingEnglishExcelFMCGFoodFootballGraphicGroup Recruitment ManagerHR Recruitment & Personnel Specialist (all State)HR Senior Recruitment SpecialistHandles StressHuman ResourcesHuman Resources Management DiplomaHuman Resources ManagerICDLIndustrial PsychologyInnovativeItalianLabor LawLeaderMS OfficeMadar Group EgyptMartial ArtsOil And GasOrganization BehaviorOrganizerOutlookPersonalProblem SolverPublic RelationsReadingRecruitmentSPHRSupportTravel And TourismVisioWages And SalariesWord

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Italian

Italian

: Intermediate

: Intermediate

: Intermediate

: Beginner

Tools and Technologies

Excel

Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Visio

Visio

: Expert

: Extreme - I love it!

:

Less than 1 year

Outlook

Outlook

: Expert

: Extreme - I love it!

:

5-7 years

Word

Word

: Expert

: Extreme - I love it!

:

More than 7 years

Access

Access

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Recruitment

Recruitment

: Expert

: Extreme - I love it!

:

5-7 years

Wages and Salaries

Wages and Salaries

: Expert

: High

:

1-3 years

Organization Behavior

Organization Behavior

: Expert

: Extreme - I love it!

:

3-5 years

Labor Law

Labor Law

: Expert

: Extreme - I love it!

:

3-5 years

Personal

Personal

: Expert

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Call Center

Call Center

: Expert

: Extreme - I love it!

:

More than 7 years

communication skills

communication skills

: Expert

: Extreme - I love it!

:

More than 7 years

business skills

business skills

: Expert

: Extreme - I love it!

:

More than 7 years

MS Office

MS Office

: Expert

: Extreme - I love it!

:

More than 7 years

Human resources

Human resources

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Leader, Organizer, Problem Solver, Innovative, Handles Stress

Online Presence

https://www.linkedin.com/profile/edit?trk=nav_responsive_sub_nav_edit_profilehttps://www.facebook.com/ibrahim.elmon

ibrahim is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Ibrahim's full profile and find more great talent and professionals to join your team.