Basic Info

Hussein Elsaid

5 years

Dakahlia, Egypt

Bachelor's Degree

Experienced

Work Experience

Freelance (Key Account Manager) at Freelance

Experience Details

Freelance (Key Account Manager)

Business Development

Experienced (Non-Manager)

N/A


Company Details

Freelance

Dakahlia, Egypt

N/A

Education, E-Learning

N/A

Jan 2017 to present (1 year)
Business Development & Quality Control Manager at MTC Training & Consultancy Qatar

Experience Details

Business Development & Quality Control Manager

Education/Teaching, Sales/Retail, Training/Instructor

Experienced (Non-Manager)

• Develop and maintain relationship between old and new customers.
• Collecting new and old data and start a new communication channel.
• Presenting our services and explain how we are able to change the organization.
• Closing the agreements and following up with the training process from the beginning to the end.
• Execute, develop, and change the organizations’ training plan.
• Advise all candidates to how to follow the right way for learning and developing themselves.
• Advise corporate how to how to achieve the training and development goals and also to how to find the training need.
• Follow up with the training process and make sure there no obstacle.
• Control the training quality by checking up the evaluation day by day.
• Finish the training process and follow up with the new needs


Company Details

MTC Training & Consultancy Qatar (multinational)

Doha, Qatar

11-50 employees

Education, Management Consulting, Information Technology Services

www.mtc-qa.com

Jun 2015 to Dec 2016 (1 year 6 months)
Business Development Manager at International Center for Leadership Development

Experience Details

Business Development Manager

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

o Collect corporate data every day by internet.
o Arrange meeting with interested customers.
o Show customers all information about our training products.
o Follow up with current customers for any updates about their training need and their new training plan.
o Daily report for all updates for my customers and refer it to my supervisor.
o Closing the deal and handle issues regarding closed deals.
o Make sure the deal is running with the high level of professional way.
o Check with our customer if there is any complain or notes during and after the training and handle it immediately.


Company Details

International Center for Leadership Development

Doha, Qatar

11-50 employees

Education

http://www.icldqa.com/

Mar 2014 to Sep 2015 (1 year 6 months)
Business Instructor at Ministry of Communications and Information Technology (MCIT), Egypt

Experience Details

Business Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Delivered the below subjects:
o Customer Care.
o Business Communications.
o Effective Time Management.
o Problem Solving Skills.
o Effective Business Writing Skills.
o Introduction to Effective Presentation Skills.
o Leading in Tough Times.
o Problem Solving Skills.
o Microsoft Office (Windows-Word-Excel-Access-Powerpoint-Outlook)


Company Details

Ministry of Communications and Information Technology (MCIT), Egypt (multinational)

Dakahlia, Egypt

51- 100 employees

Education, Information Technology Services

http://www.mcit.gov.eg/

Feb 2014 to Jan 2014
Senior Operation and Training Department at New Horizons Computer Learning Centers

Experience Details

Senior Operation and Training Department

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

o Handling Customer Problems.
o Prepare monthly report to accounts about the international exams.
o Prepare daily report about the new & old attendees.
o Execution report monthly.
o Enroll new student’s registrations on the system.
o Administrating all international exams.


Company Details

New Horizons Computer Learning Centers (multinational)

Doha, Qatar

101-500 employees

Education, Information Technology Services

http://www.newhorizons.com/localweb/default.aspx?groupid=318

Sep 2010 to Dec 2012 (2 years 3 months)
Training and Operation Administrative Assistant at New Horizons Computer Learning Centers

Experience Details

Training and Operation Administrative Assistant

Education/Teaching, Training/Instructor

Entry Level

o Handling any problems related to Customers & Instructors.
o Reply phone calls for any customer inquiries.
o Daily reports.
o Organize the training Schedule weekly.
o Prepare salary reports for the (Full time & Part time) instructors.
o Prepare new classes & events.
o Qualify the new candidates to be trainers.
o Prepare the welcome class presentation every new course.
o Attend the presentations for each new instructor.


Company Details

New Horizons Computer Learning Centers (multinational)

Dakahlia, Egypt

51- 100 employees

Education, Information Technology Services

http://www.newhorizons.com/

Feb 2010 to Jan 2010

Achievements


Achieved 500.000 QR in 6 months as i passed my target with 30% in advance.


I visited more than 300 place all over Qatar in 4 months.


It was my first time being a trainer and i have got 98% in my evaluation.


i had a thank you letter from our General Manager MR Mohammed Atieh for my achievement in ''Hamad Medical Hospital'' training project.
i have got 2 promotions within 2 years as test Admin for Prometric - ICDL - CBP - Pearson VUE systems and then as a Senior Training Administrator.



i handled three positions in the same time with no mistake during 3 months.

Education

BA in Accounting and Business/Management

Education Details

BA

Accounting and Business/Management

Mansoura University, Egypt

Not specified

Accounting-Economy-HR-Marketing-Business Administrations-Commerce-Math-Computer Science

N/A

Mansoura University
2006 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Masnoura Millitary High School

Egypt

2005

A / Excellent / 85 -100%

N/A

Masnoura Millitary High School
2005

Certifications

Certificate details

Certified Business Professional in Customer Service

May 2011

N/A

N/A

AQTRAGD50758594114

CBP

N/A

ICDL
Jul 2012

Certificate details

ICDL

Jul 2012

N/A

N/A

GCC 120 392367

UNESCO

N/A

Training and Courses

Training/Course Details

Business Communications

Oct 2009

New Horizons

N/A

Training/Course Details

Selling Skills

Mar 2010

New Horizons

N/A

Training/Course Details

Accounting with excel

Oct 2009

Mansoura University

N/A

Jobseeker photo

Profile Skills and Keywords

Accounting And Business/ManagementAccounting With ExcelAdministrationArabicBusinessBusiness CommunicationsBusiness DevelopmentBusiness Development & Quality Control ManagerBusiness Development ManagerBusiness InstructorBusiness-orientedCRMCarsCertified Business Professional In Customer ServiceCommunicatorCustomer ServiceCustomer-orientedE-LearningEducationEnglishFitnessFreelance (Key Account Manager)Handles StressHard WorkerICDLInformation Technology ServicesMTC Training & Consultancy QatarManagement ConsultingMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMinistry Of Communications And Information Technology (MCIT), EgyptNew Horizons Computer Learning CentersReadingRetailSalesSelling SkillsSenior Operation And Training DepartmentTeam WorkTrainerTraining And Operation Administrative AssistantWork :)

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

CRM

CRM

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

Administration

Administration

: Advanced

: High

:

3-5 years

Business Development Manager

Business Development Manager

: Intermediate

: High

:

3-5 years

Trainer

Trainer

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Business-oriented, Communicator, Hard worker, Customer-oriented, Handles Stress

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