Hussein Ahmed Osama

ICT Chief EngineerFull Time

• Job Details:• Coordination and follow up with several systems such as ICT, Mechanical, Civil and electrical for maintenance. • Ensure the operation quality standard and quality control procedures. • Follow-up with Subcontractors to achieve the QA/QC standard. • Supporting management of Property Operations. • Assists in effectively planning, scheduling and evaluating preventive and corrective maintenance programs. • Selects and order or purchase new equipment. • Maintaining Property Standards pf the QA/QC plans and outcomes of QA/QC procedures. • Empowers employees to provide excellent customer service. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Communicating performance expectations in accordance with job descriptions for each position. • Resources allocated to QC for different source categories and the compilation process. • Time allocated to conduct the checks and reviews of emissions estimates. • Availability and access to information on activity data and emission factors, including data quality. • Requirements for archiving information. • Frequency of QA/QC checks on different parts of the property. • The level of QC appropriate for each source category. • Whether increased effort on QC will result in improved emissions estimates and reduced uncertainties. • Whether sufficient expertise is available to conduct the checks and reviews.

ICT Network & Infrastructure EngineerFull Time

• Job Details:• Provide an efficient and effective helpdesk service, ensuring service level Agreements are achieved and company best practice protocols are observed, and Identifying common sources and trends and taking preventive action. • Support the provision and maintenance of the network, associated Hardware/software, and connectivity, managing any service disruptions within Agreed service level agreements and identifying and resolving faults. • Liaise with third party providers as required to identify and implement solutions. • Undertake the building, configuring, imaging and deployment of all company ICT Equipment including patching and software updates. • Assist the Head of ICT in managing and monitoring the security of the systems, Data and building, and controlling access right. • Support the various internal teams with their specific operational requirements, Including installation, set-up and support, from barcoding in the warehouse to EPOS on event retail outlets. • Support the Head of ICT in the delivery of various projects as required. • Maintain an up-to-date asset register for all hardware and software, provide Information to the budget process and arrange secure disposal of end of life Equipment in accordance with WEE regulations. • Ensure all group users gain optimum benefit from ICT in their roles through Developing good working relationships and providing appropriate information, Support and training. • Report any concerns regarding the security or use of company hardware and ICT To the Head of ICT. • Maintain an up-to-date knowledge of emerging technology trends and Developments in areas of interest and relevance to the business. • Any other duties that may be required from time to time for the smooth running of the business.

Sr. Network administratorFull Time

• Job Details:• Installing, supporting and maintaining new server hardware and software infrastructure. • managing email, anti-spam and virus protection. • setting up user accounts, permissions and passwords. • monitoring network usage. • Ensuring the most cost-effective and efficient use of servers. • Suggesting and providing IT solutions to business and management problems. • ensuring that all IT equipment complies with industry standards. • Analyzing and resolving faults, ranging from a major system crash to a forgotten password. • Undertaking routine preventative measures and implementing, maintaining and Monitoring network security, particularly if the network connects to the internet. • providing training and technical support for users with varying levels of IT Knowledge and competence. • supervising other staff, such as help-desk technicians. • Working closely with other departments/organizations and collaborating with other IT staff. • Planning and implementing future IT developments and undertaking project work. • managing the website and keeping internal networks running. • monitoring the use of the web by employees. • Implemented, troubles and maintained networks infrastructure for 4 sites of My Company. • provided on-site and off-site technical support for my company users.