Saber Ahmed Qasim

Senior Executive SecretaryFull Time

• Job Details:Conducting all office work including but not limited to writing official letters, reports, faxes, internal memos and circulars. - Handling emails and feedback. - Interpreting during meetings, pre-Bid meetings and kickoff meetings with clients and vendors when necessary. Handling technical department petty cash and processing invoices - Translate & Edit documents and correspondences from and to English language. - Prioritizing work to meet deadlines. - Organizing an accurate alphabetic filing system. - Serves as a primary point of direct administrative contact and liaison with different departments, individuals, and external institutions. - Make all travel arrangements for technical department manager and section heads.

Senior SecretaryFull Time

• Job Details:- Performing all secretarial works such as writing official letters, reports, faxes internal memos and circulars . - Translate, edit documents and correspondences when necessary. - Maintain hard copy and electronic filing system

Customer Service RepresentativeFull Time

• Job Details:- Handling and Manage length of calls - Document all calls using (CISCO) call record system - Resolve service problems by clarifying the customers' complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution. - Communicate clearly and effectively with all customers - Handling customer inquiries and issues via phone and Online support - Provide quality customer service on every call - Verify customers account information.