Basic Info

Hossam Malek

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Recruitment specialist at IMI

Experience Details

Recruitment specialist

Human Resources

Experienced (Non-Manager)

•Responsible for the Recruitment Team Regarding Targets
• Responsible for making the second interviews for the corporate account for Mobinil , NBD and off sure accounts.
• Attending & Conducting the final interviews with the client from Mobinil in order to select the appropriate candidates.
• Preparing the Job Description for vacancies the we are hiring for.
• Advertising for vacant jobs.
• Screening data for this jobs through recruiting web sites.
• Making interviews for candidates who match Job Description.
• Choosing the appropriate candidates who fit this jobs.
• Giving feedback to candidates who are rejected.


Company Details

IMI

Egypt

101-500 employees

Outsourcing/Offshoring

N/A

Sep 2015 to present (1 year 3 months)
Account Advisor at Raya Contact Center

Experience Details

Account Advisor

Customer Service/Support

Entry Level

•Collecting debts for Etisalat U.A.E .
•Handling customers complains & argues about their bills.
•Dealing with customers how have different nationalities & different culture..
• I am one of the team which made the material ( call scenario & Knowledgebase) for this new project.


Company Details

Raya Contact Center

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Sep 2014 to Feb 2015 (5 months)
Marketer at Hilton

Experience Details

Marketer

Tourism/Travel

Entry Level

•Attracts potential customers by answering product and service questions.
•Opens customer accounts by recording account information.
•Introduce The New Hilton Products Like Time Share .


Company Details

Hilton

Cairo, Egypt

More than 1000 employees

Travel and Tourism

N/A

Jan 2012 to Jul 2013 (1 year 6 months)
Operation trainee at NSGB (student activity)

Experience Details

Operation trainee

Banking

Student

I Trained In The Bank In the Below Time Frames
( July 2008 - September 2008 )
( July 2009 - September 2009 )


Company Details

NSGB (student activity)

Cairo, Egypt

N/A

Jul 2008 to Sep 2008 (2 months)

Education

Bachelor's Degree in Foreign Trade

Education Details

Bachelor's Degree

Foreign Trade

Helwan University, Egypt

Not specified

N/A

N/A

Helwan University
2006 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el gezira language school

Egypt

2006

A / Excellent / 85 -100%

N/A

el gezira language school
2006

Certifications

HR certificate
Jul 2015

Certificate details

HR certificate

Jul 2015

N/A

N/A

N/A

AUC

N/A

Training and Courses

Training/Course Details

English courses

Jul 2013

British Council

N/A

Training/Course Details

ICDL

Jul 2011

Bright Mind

N/A

Training/Course Details

Excel

Aug 2010

Al Ahram Management & Computer Center

N/A

Training/Course Details

Negotiation skills

Sep 2014

Brilliance Business school

N/A

Training/Course Details

Strategic Thinking And Planning

Jul 2016

IMI

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Account AdvisorAnalyticalBankingCustomer ServiceEnglishEnglish CoursesExcelFootballForeign TradeFrenchHRHR CertificateHorse RidingHuman ResourcesICDLInitiativeMarketerMicrosoft OfficeNegotiation SkillsNegotiatorOffshoringOperation TraineeOutsourcingReadingRecruitment SpecialistStrategic Thinking And PlanningSupportSupportiveTeam PlayerTelecommunicationsTourismTravelTravel And Tourism

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

HR

HR

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Negotiator, Initiative, Team Player, Supportive

Online Presence

Public Profilehttps://eg.linkedin.com/in/hossam-malek-bakrey-15b143100

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