Basic Info

Hossam Baher

2 years

Cairo, Egypt

High School

Student

Work Experience

Customer service representitive at Vodafone UK

Experience Details

Customer service representitive

Customer Service/Support

Experienced (Non-Manager)

Handling customers complaints when the customer services team fails to provide a suitable resolution.


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.co.uk

May 2015 to Jan 2017 (1 year 8 months)
Customer service representitive at Vodafone UK

Experience Details

Customer service representitive

Customer Service/Support

Entry Level

Handling customers inquiries related to their account, bills or services that Vodafone provides.


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.co.uk

Oct 2014 to May 2015 (7 months)

Education

College Diploma in computer science

Education Details

College Diploma

computer science

FUTURE ACADEMY, Egypt

Not specified

N/A

N/A

FUTURE ACADEMY
2013 - 2018 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abbas El-Akkad Language School

Egypt

2013

B / Very Good / 75 - 85%

N/A

Abbas El-Akkad Language School
2013
This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicCSSComputer ScienceCustomer ServiceCustomer Service RepresentitiveEnglishFlexibleFrenchHTMLHandles StressHard WorkerJQueryJavaScriptMicrosoft OfficeMoviesMusicNegotiatorPlannerReadingSupportTelecommunicationsTennisVodafone UK

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

HTML

HTML

: Expert

: Extreme - I love it!

:

1-3 years

CSS

CSS

: Expert

: Extreme - I love it!

:

Less than 1 year

javaScript

javaScript

: Advanced

: High

:

Less than 1 year

jQuery

jQuery

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Key Skills

Planner, Hard worker, Negotiator, Flexible / Adaptive, Handles Stress

Online Presence

https://www.facebook.com/hossam.baherhttps://twitter.com/frozown_hb

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