HH

Hossam Hassan

Technical Support Specialist and Software QA engineer

Cairo, Egypt

Work Experience

  • Technical Support Specialist and Software QA engineerFull Time

    Incision

    Mar 2024 - Dec 2024 -9 months

    Netherlands , Amsterdam

    • Job Details:Provided comprehensive technical support to clients, ensuring seamless software operations through prompt issue resolution and maintaining thorough knowledge of product features. Executed methodical manual front-end testing and UX validation, documenting defects, and verifying software compliance with specifications.

  • It Support EngineerFull Time

    Azal

    Aug 2023 - Mar 2024 -7 months

    Egypt , Giza

    • Job Details:Managed server and domain infrastructure, maintained network connectivity, and programmed security systems. Administered employee devices including PC setup, printer configuration, and Windows domain integration. Configured user access privileges and resolved email and Windows-related technical issues.

    • Education

    • Bachelor's Degree in information system

      Cairo University (CU)

      Jan 2023 

    Skills

    • SQL
    • Java
    • C++
    • Python
    • Prolog
    • HTML
    • CSS
    • Js

    Languages

    • Arabic

      Fluent

    • English

      Advanced
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