HH
Hossam Hassan
Technical Support Specialist and Software QA engineer
Cairo, EgyptWork Experience
Technical Support Specialist and Software QA engineerFull Time
Incision
Mar 2024 - Dec 2024 -9 months
Netherlands , Amsterdam
- Job Details:Provided comprehensive technical support to clients, ensuring seamless software operations through prompt issue resolution and maintaining thorough knowledge of product features. Executed methodical manual front-end testing and UX validation, documenting defects, and verifying software compliance with specifications.
It Support EngineerFull Time
Azal
Aug 2023 - Mar 2024 -7 months
Egypt , Giza
- Job Details:Managed server and domain infrastructure, maintained network connectivity, and programmed security systems. Administered employee devices including PC setup, printer configuration, and Windows domain integration. Configured user access privileges and resolved email and Windows-related technical issues.
Education
Bachelor's Degree in information system
Cairo University (CU)Jan 2023