Basic Info

Hisham ElNahhas

8 years

Giza, Egypt

Master's Degree

Experienced

Work Experience

Site Manager / Operations Manager at Verticality

Experience Details

Site Manager / Operations Manager

Logistics/Supply Chain, Operations/Management

Manager

1- Verticality is the first Zorbing park in the Middle East, Zorbing is an adventure sport from New Zealand that involves riding inside a specialty ball and rolling downhill. I joined Verticality as Project Manager while site construction was still in progress, and later served as Site and Operations Manager when the park opened to the public in October 2017. Park construction involved building a mountain with a custom designed trench in Maadi.
2- Managed site construction project (EGP 200K value) and reported daily progress of contractor and construction milestones to the CEO with full authority to act on behalf of the client.
3- Established all the park’s initial processes including customer meet and greet, ride management, rider safety, Zorb ball maintenance and hygiene, and lawn maintenance
4- Responsible for daily park operations including ground staff management, shift scheduling, ticketing, customer experience, revenue reconciliation, site and lawn maintenance, rider safety
5- Trained the entire team (6 ground staff, 2 coaches, 1 ticketing agent) on all park processes


Company Details

Verticality

Cairo, Egypt

1-10 employees

Entertainment

N/A

Jul 2017 to present (6 months)
Account Manager at Vodafone

Experience Details

Account Manager

Sales/Retail

Experienced (Non-Manager)

1 Communicated SWOT analysis for each and every account.
2 Scheduled meetings with clients to get a closer look into their needs.
3 Retained unsatisfied customers.
4 Attained tenders and provided suitable prices during official sessions.
5 Sold all Vodafone portfolio through the government sector.


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

vodafone.com.eg

Sep 2013 to Oct 2015 (2 years 1 month)
Business SMS Advisor at Vodafone

Experience Details

Business SMS Advisor

Sales/Retail

Experienced (Non-Manager)

Prepared detailed reports through collecting, analyzing, and summarizing various types of information.
Contributed to sales effectiveness by identifying short and long terms threats.
Addressed Vodafone enterprise solutions to the targeted sectors.
Highlighted the solution technical utilities for interested parties.
Validated the amended terms and conditions for the new deals.


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

vodafone.com.eg

Mar 2013 to Aug 2013 (5 months)
Business Internet Solutions at Vodafone

Experience Details

Business Internet Solutions

Sales/Retail

Entry Level

Provided guide lines to interested customers.
Managed new accounts and retained existing one’s.
Offered technical assistance and product education for the enterprise solutions teams.
Communicated solution products technical presentations.


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

vodafone.com.eg

May 2011 to Feb 2013 (1 year 9 months)
Product Specialist at Fitness Pro

Experience Details

Product Specialist

Marketing/PR/Advertising

Entry Level

Had full responsibility of one the company’s franchised products in terms of marketing, sales, training and development.
Prepared product marketing materials; flyers, coupons, catalogs….etc.
Presented the company in various exhibitions, seminars, in addition to training sessions.
Created various point of sales and recruited sales representatives.


Company Details

Fitness Pro

Cairo, Egypt

11-50 employees

Sports

N/A

Jun 2009 to May 2011 (1 year 11 months)

Education

MBA in Startegic Management

Education Details

MBA

Startegic Management

Maastricht School of Management, Netherlands

Not specified

Finance AccountingForManagers EconomicsForManagers GlobalCorporateStrategy MarketingInAGlobalContext GlobalSupplyChainManagement InnovationAndNewBusinessVentures LeadershipChangeOrganization

GlobalResponsibilityEthic ManagingCulturalDiversity Bus.Statistic ResearchMethod Fin.in Int.Market UnderstandingBusComplexity Fin.4StrategicManag StrategicMan.ofTechnologyInn. AdvancedStrategicMan

Maastricht School of Management
2016 - 2018
Bachelor's Degree in Business Administration

Education Details

Bachelor's Degree

Business Administration

Benha University, Egypt

C / Good / 65 - 75%

N/A

N/A

Benha University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ElHoryia Language School

Egypt

2002

B / Very Good / 75 - 85%

N/A

ElHoryia Language School
2002

Certifications

IELTS Exam
May 2015

Certificate details

IELTS Exam

May 2015

7 out of 9

N/A

N/A

N/A

Training and Courses

Marketing at AUC
Jun 2011

Training/Course Details

Marketing

Jun 2011

AUC

N/A

Training/Course Details

Vodafone

Sep 2003

Vodafone

N/A

Training/Course Details

Principles of Banking Operations

Jun 2006

Centeal Bank of Egypt

N/A

Training/Course Details

Bank Teller

Aug 2007

Bank Audi

N/A

Jobseeker photo

Profile Skills and Keywords

Account ManagerAnalyticalBank TellerBusiness AdministrationBusiness DevelopmentBusiness Internet SolutionsBusiness SMS AdvisorEnglishEntertainmentHandles StressIELTS ExamLogisticsManagementMarketingMicrosoft OfficeMicrosoft OutlookMicrosoft WindowsMicrosoft WordOrganizerPlannerPlanningPrinciples Of Banking OperationsProduct SpecialistReadingRetailRunningSalesSite Manager / Operations ManagerSportsStartegic ManagementSupportiveTelecommunicationsTransportationVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Planning

Planning

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Marketing

Marketing

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Planner, Organizer, Handles Stress, Supportive

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