Hisham Saleh

Business Development Senior ManagerFull Time

• Job Details: Managing key accounts managers to fullfill the company requirements and ensure reaching objectives and goals.  Responsible to meet and exceed assigned sales targets to meet the company strategic objectives.  Support our existing channels to grow business in the MENA region.  Collect and report market data on competition products and pricing and market threats to business.  Provide quotation, order entry, and order management, customer service support to channel partners.  Liaise with marketing/ service line to ensure that services are launched and promoted effectively.  Effectively lead CFM sales team & local offices.  Act as authorized signatory on behalf of CFM for commercial eexpansion of the business by developing relationships with existing and potential clients.  Manage and grow clients’ portfolio and to achieve departmental revenue targets and achieve business objectives.  Formulate business plans and tailor short and long term effective sales and marketing strategies.  Providing technical assistance (advice/consultation) in all new projects on operational issues.  Monitoring progress and achievements done by the projects and operations sectors and business progress.  To be among the team discussing new opportunities and ideas.  Looking at businesses or business plans to gain a full understanding of their commercial activities and long-term potential.  Drawing up a business plan and advice on sources of funding.  Identifying ways to improve productivity, reduce costs and streamline procedures.  Providing advice, and identifying and recommending specialist services and suppliers that can support the business projects.  Running workshops and seminars to potential strategic clients. Additional Experience:  I was the main responsible for the ISO implementation for ContrackFM  Full responsibility for opening the new Company branch in Alexandria / Egypt, this includes; . Searching for the new location . Following all financial & legal negotiations with the Landlord . Following all new office technical installations and finishing  Fully responsible for CFM new business expansion in the Middle East (KSA), this includes: . Market Research . Identifying potential clients . Presenting CFM portfolio and services for potential new clients . Following procedures for getting CFM services certification form authorities . Preparing requests and RFP’ offers for new clients . New offers financial negotiations . Following with CFM’s CEO & COO the new JV with our new partner in KSA

Operations ManagerFull Time

• Job Details:Responsible for managing the Orascom Towers (Nile City Towers), and Atlantic Industries (Coca Cola) facilities operations including Technical maintenance, House Keeping, and Security. Responsibilities included:  Directs and ensure that all non-core hard and soft services Facility Management activities in terms of the contractual agreement in place between ContrackFm and the client are provided, within specific Key Performance Areas. .  Organize service teams to provide the services in the most cost effective and efficient manner.  Budget and financial planning.  Assist the Facility Manager to provide presentations on expansion of scope of services to the client, and or full presentations to new potential clients.  Assist the Facility Manager to liaise and cooperate with the corporate departments and the other project leaders on improvements and adjustments to procedures, processes and techniques.  Assist with managing the application procedures and technical action required by tenants required to manage their space.  Assist the Facility Manager with the value added components of the monthly reports to the client.  Manage directly provided services and 3rd party contractors as delegated by the Facility Manager.  Arrange for and have regular meetings with 3rd party service providers on performance levels for those services/contracts delegated by the Facility manager.  Ensure that the best services possible is provided to clients by the application of physical monitoring techniques.  Regular physical and comprehensive inspections.  Communicate thoroughly and at a high level with immediate superiors, the client and all other staff involved with the buildings under management.

Commercial DirectorFull Time