Basic Info

Mahmoud Ibrahim

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical Support Department Deputy Manager at Banking & Finance Information Technology (B&F SOFT)

Experience Details

Technical Support Department Deputy Manager

Banking, Customer Service/Support, IT/Software Development

Experienced (Non-Manager)

1- Technical understanding of Networking and Hosting technologies and solutions.
2- Experience of working with Swift technology applications.
3- Experience of working with Core Banking Systems.
4- An understanding of TCP/IP.
5- Experience leading and developing a support team in a managed service environment.
6- Effective interpersonal and communication skills.
7- Experience improving and developing the knowledge & skills of others.
8- Able to work on own initiative to develop the team.
9- Excited by the Internet and emerging technologies.
10- CCNA qualification an advantage.


Company Details

Banking & Finance Information Technology (B&F SOFT)

Giza, Mohandseen, Egypt

11-50 employees

Banking, Business Services - Other, Information Technology Services

www.bankinginfotech.com

May 2007 to present (9 years 7 months)
Technical Support Engineer at B-Connect

Experience Details

Technical Support Engineer

Customer Service/Support

Entry Level

N/A


Company Details

B-Connect

Giza, Egypt

51-100 employees

Information Technology Services

N/A

Jan 2006 to May 2007 (1 year 3 months)

Achievements


1- Performed Core System integration with AML Software in many financial institutions like (Saudi Islamic Bank with OFAC Bridge).
2- SWIFT application integration with AML software (Bloom Bank Egypt with FIRCO SOFT Filtering System).
3- Performed Integrated Interface between SWIFT application and Core Banking (Bank Misr UAE with Flex Cube).
4- Performed Integrated Interface between SWIFT application and Core Banking (Al Baraka Bank Egypt with MISYS).
5- Performed Swift Application Interface with Barclays’ London Sanction and AML Software.



1- I have achieved RTGS project in CBE (Central Bank of Egypt) in date (2007 - 2009) which related to the SWIFT messages transfer inside Egypt in local currency. 2- I have achieved HR system project installation and training in Mali in date 2011. 3- I have achieved Compliance project (AML, KYC and Embargo) in AAIB bank in date (2014 - 2015) including installation and training.

Education

BSc in Communications & Electronics

Education Details

BSc

Communications & Electronics

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
1997 - 2002
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Secondary Military Nuqrashi

Egypt

1997

A / Excellent / 85 -100%

N/A

Secondary Military Nuqrashi
1997

Certifications

HCNA & HCNP
May 2007

Certificate details

HCNA & HCNP

May 2007

85 out of 100

N/A

N/A

Telecom National Institute in Egypt

Huawei Certified Network Associate & Huawei Certified Network Professional

PMP & RMP
Oct 2014

Certificate details

PMP & RMP

Oct 2014

65 out of 100

N/A

N/A

Brooklyn Chadian Academy

Project Management Professional & Risk Management Professional.

Training and Courses

Training/Course Details

Programming (Visual Basic 6)

May 2000

Cairo Universty

N/A

Training/Course Details

Compliance Solutions

Feb 2013

Tonbeller Academy in Germany

Training in the compliance solutions like AML (Anti Money Laundry) and KYC (Know Your Customer) and Embargo filltering systems

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBankingBusiness Services - OtherCCNACommunications & ElectronicsCommunicatorCompliance SolutionsCompliance Solutions CosultationCore Banking Applications SupportCustomer ServiceCustomer-orientedEnglishHCNA & HCNPHard WorkerITIT SoftwareInformation Technology (IT)Information Technology ServicesLearningMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOraclePMP & RMPPlaying FootballProblem SolverProgramming (Visual Basic 6)Project ManagementReadingSQLSeriousnessSoftware DevelopmentSupportSupportiveSwift TechnologyTechnical SupportTechnical Support Department Deputy ManagerTechnical Support EngineerTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

More than 7 years

Banking

Banking

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

5-7 years

Information Technology (IT)

Information Technology (IT)

: Advanced

: Extreme - I love it!

:

5-7 years

SQL

SQL

: Advanced

: Extreme - I love it!

:

3-5 years

Oracle

Oracle

: Advanced

: High

:

5-7 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

CCNA

CCNA

: Intermediate

: High

:

3-5 years

Project Management

Project Management

: Intermediate

: High

:

1-3 years

Fields of Expertise

Swift technology

Swift technology

: Advanced

: Extreme - I love it!

:

More than 7 years

IT Software

IT Software

: Advanced

: Extreme - I love it!

:

5-7 years

Core Banking applications Support

Core Banking applications Support

: Advanced

: Extreme - I love it!

:

More than 7 years

Compliance Solutions Cosultation

Compliance Solutions Cosultation

: Advanced

: High

:

3-5 years

Key Skills

Communicator, Hard worker, Customer-oriented, Problem Solver, Supportive

Online Presence

http://www.linkedin.com/in/Mahmoud Ibrahimhttp://www.facebook.com/Mahmoud Ibrahim

Like Mahmoud`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mahmoud's full profile and find more great talent and professionals to join your team.