Basic Info

Hesham Yousef

15 years

Cairo, Egypt

Master's Degree

Senior Management

Work Experience

HR Head at Sesco Group

Experience Details

HR Head

Human Resources, Business Development, Operations/Management

Senior Management (e.g. VP, CEO)

- Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing HR objectives in line with organizational objectives.
-Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, and labor relations.
-Contribute to the evaluation and development of HR strategy and performance in co-operation with the executive team.
-Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
-Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
-Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating courses of action; changing assumptions and direction.
-Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications.
-Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
-Complies with local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
-Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
-Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
-Energizing leadership to mobilize people, build the team, shared vision and values, strategic framework, aligned and lean organization, high-performing empowered teams, coaching, develop others, create a winning organizational climate, Deliver results and reward.
-Oversee management and employee relations (including coaching/counseling, influencing, engagement, performance management, and change management) to ensure a highly effective workforce capable of achieving business goals and objectives while maintaining high ethical standards and legal compliance.
-Partner with the management team to evaluate organizational development needs and resolve gaps to develop an effective, capable workforce through organizational design, communications, training, development and coaching.
-Partner with line management to design, implement and administer compensation and benefit programs to drive performance and ensure fair, equitable, competitive programs.
- Participate in salary surveys and analyzes results to determine organization's market relationship. "Lead & Participate yearly compensation & benefits survey provide market trends & best practices and competition info/update."
-Monitor the organization's salary structure and benefits to ensure a ‎balance between controls of costs and attracting and retaining staff.
-Working with senior managers to build a detailed understanding of the compensation and benefits in line with business strategy.
-Review policies to ensure fair and equitable utilization of rewards and benefits programs
-Establish and maintain appropriate systems for measuring necessary aspects of HR. -Monitor, measure and report on HR issues, opportunities and development plans and achievements within agreed timescales.
-Manage and control departmental expenditure within agreed budgets.
-Participating in (HACCP, ISO, TQM, HSSE, SIX SIGMA, LEAN and Value Chain Projects and Workshops).
-Liaise with other management so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives and achievements.
-Maintain awareness and knowledge of contemporary HR developments and methods and provide suitable interpretation to directors, managers and staff within the organization.


Company Details

Sesco Group (multinational)

Cairo, Alex, Damietta, Suez, Port Said, Minya, Beni Swif, Egypt

More than 1000 employees

Human Resources , Logistics and Supply Chain , Transportation

www.sescogroup.com

Apr 2014 to present (2 years 8 months)
HR Head at Global FMCG

Experience Details

HR Head

Human Resources

Senior Management (e.g. VP, CEO)

-Participate in the development of strategic direction (vision, mission, strategic objectives and goals) and ensure that all Division employees are working towards the achievement of the strategy.
-Develop the divisions’ annual business plan and budget in coordination with his direct subordinates, including all financial and people requirements, and ensure the proper utilization of these resources towards the achievement of the divisions’ objectives and goals.
-Review the operating results of the division, compare them to established objectives and goals and follow up to ensure appropriate measures are taken to correct unsatisfactory results.
- Direct and coach the employees, and enhance the divisions’ performance while ensuring that employees are receiving the required mentoring and training.
-Develop and maintain the divisions’ guidelines, policies and procedures and ensure its implementation across all departments while ensuring compliance with group strategic direction (strategic goals and objectives).
-Recommend and implement the management of change through continuous improvement of departmental systems, processes and practices taking into account international best practice changes in international standards and changes in the business environment which demand proactive action plan.
-Develop HR strategy that is aligned with groups’ strategic objectives and goals and ensure that it is continuously reviewed and updated.
-Monitor the deployment of the HR strategy, policies, and processes and ensure the compliance of HR policies across all levels.
-Review Groups organization structure periodically to ensure its alignment with Groups overall vision, mission, and strategic objectives.
- Manage the annual manpower planning activity and action plan implementation (including Qatarization plan) and ensure professional support and guidance on manpower planning policies, procedures and processes are provided to all VPs, Directors and Managers as applicable to ensure and maintain the staffing levels as well as key skills needed across group.
-Manage the development of Groups succession plan and ensure critical positions, list of successors and development plans for potential successors are properly identified.
-Monitor the recruitment process including sourcing, screening, selection, job offers, employment contracts, on-boarding, and probationary period to ensure that recruitment is completed in a timely manner and ensure recruitment decisions contributes to groups’ strategic objectives.
-Monitor the development of group Training Needs Analysis (TNA) for each department and ensure developing a training and development plan and budget on the basis of the needs assessment that is cost efficient, effective and satisfies the divisions identified training and development requirements as per the manpower plan.
-Monitor training courses effectiveness, trainees’ satisfaction level, and trainers’ performance. - Monitor the development of the employee performance management framework that provides clear direction and performance expectation, offers detailed feedback and employee coaching, and identifies training and professional development needs.
-Develop and maintain group grading, compensation and benefits structure, variable compensation schedules, and incentive bonus programs and ensure aligning them with local labor laws, market trends and benchmarks.
-Oversee personnel administration activities including leave management (annual, sick, unpaid) employee termination or resignation; including retirement overtime allowance disciplinary actions and grievances; and employee transfers.
-Oversee the Administrative Services for group offices with respect to security, mailing & archiving, supplies procurement, cleaning, reception and facilities management.
-Align core talent management processes with the talent required to accomplish new strategies, attract, retain, select, transitioning, mobilizing and developing.
-Monitor employee coaching and counseling process and ensure employee assessments are conducted against a set of targets/goals, a set of competencies, and based on a multiple sources feedback.
-Build organizational support mechanisms, governance framework, and training, talent reviews, measuring and rewarding progress.
-Creating career paths and programs to retain employees and maximize ROI.
-Liaising with international recruitment agencies and sourcing candidates from Egypt, Syria, Lebanon, Jordon, UK, India, Philippines, Nepal, Srilanka and Bangladesh.


Company Details

Global FMCG (multinational)

Doha, Qatar

More than 1000 employees

FMCG, Food and Beverage Production, Retail

N/A

Jan 2010 to Jan 2014 (4 years)
Sr.HR Manager at El-Sewedy Group

Experience Details

Sr.HR Manager

Human Resources

Senior Management (e.g. VP, CEO)

-Partners with leadership to resolve employee performance problems and provide counseling to employees and supervisors regarding work performance problems, training and development.
•-Lead the creation of department goals, objectives, and systems. Establishes departmental measurements that support the accomplishment of the company's strategic goals. Develops and administers programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
-Provide a quality advice service to managers on all aspects of employee relations and assist where appropriate in cases of grievance, disciplinary action, restructuring and redundancies.
-Directs the preparation and maintenance of HR metrics and reports as are necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
-Provide advice and support managers to ensure compliance with legislation.
-Determines and recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation. Identifies and monitors the organization’s culture so that it supports the attainment of the company’s goals and promotes employee satisfaction.
-Monitors and advises managers and supervisors in the progressive discipline system of the company. Monitors the implementation of a performance improvement process with non-performing employees. Reviews, guides, and approves management recommendations for employment terminations. Reviews employee appeals through the company complaint procedure.
-Directing the sourcing, identifying and hiring of qualified candidates for new and replacement positions. Recommends business organizational structure to identify appropriate internal movement and career opportunities for employees. -In-depth Audit of HRD systems competency mapping, manpower planning audit, recruitment, induction and integration, performance management, career planning and development, job rotation, learning and 360 degree feedback and leadership development.
-Assist managers in maintaining performance standards and provide advice and support in managing poor performance with continuous coaching and monitoring.
- Create OD programs involve a systematic diagnosis of the organization, the development of strategic plan for improvement, and the mobilization of resources to carry out the effort.
-Provide advice on the development and performance review process, assess training needs and source providers where necessary.
-Identify and address areas of risk for the company and ensure compliance with legislative requirements through evaluating risks and developing solutions.
-Provide legislative updates for line managers.
-Design and facilitate management development workshops as and when necessary, designs and develops customized instructional materials for all training coursework and module solutions (e-Learning, webinars, instructor-led, blended etc.).
-Monitor and provide statistical information on absence, turnover and exit interview data and provide recommendations as appropriate.
-Manage, develop and coach the HR team, encourage in house training.
-Ensure an efficient and effective HR administration service is provided i.e. accurate employee records are held and contracts of employment are correct.
-Maintain knowledge/data of HR practices and legislative requirements.
-Professional dealing with blue-collar and outstanding industrial relations knowledge.


Company Details

El-Sewedy Group (multinational)

10th of Ramadan, Egypt

N/A

Manufacturing, Engineering Services, Telecommunications

www.energya.com

Jan 2008 to Jan 2010 (2 years)
HR Manager at Infinity Group

Experience Details

HR Manager

Human Resources

Manager

N/A


Company Details

Infinity Group

Cairo, Egypt

11-50 employees

Education, Management Consulting, Training and Coaching

N/A

Jun 2004 to Jan 2008 (3 years 7 months)
Recruitment Manager at Infinity Group

Experience Details

Recruitment Manager

Human Resources

Manager

N/A


Company Details

Infinity Group

Cairo, Egypt

11-50 employees

Training and Coaching, Education, Management Consulting

N/A

Jan 2001 to Jun 2004 (3 years 5 months)
HR Specialist at Infinity Group

Experience Details

HR Specialist

Human Resources

Entry Level

N/A


Company Details

Infinity Group

nasr city, Egypt

11-50 employees

Training and Coaching, Education, Training and Coaching

N/A

Jun 1999 to Jan 2001 (1 year 7 months)

Achievements


-Developing an employee-oriented organization culture that emphasizes continuous improvement, team- work, high performance and quality.
-Ensuring organizational conformation with applicable HR related regulations and statutes as well as organizational procedures and policies.
-Implementing HR programs and policies as needed by the organization.
- Identifying, evaluating, and resolving human relations, employee morale, work performance, and organizational productivity concerns.
- Ensuring job description for every employee position is up-to-date and accurate.
-Developing staffing strategies and implementing programs and plans. Identifying and cultivating effective and appropriate sources for employee for all job levels.
-Creating employee training and organizational development programs.
-Recruiting and retaining top quality employees for each department and conducting interviews.
-Creating compensation plans and providing administration for employee welfare.



-Managing overall human resources and administration functions that include policies, procedures and services of the whole group.
-Managing people as assets to the competitive advantage of the organization.
- Aligning HR policies with business policies and corporate strategy.
-Establish KPIs for the Group for a better performance and cost reduction.
-Ensuring management and employee communication for employee satisfaction.
-Managing, maximize diversity and Encourage flexibility.
-Administering payroll, compensation and benefits from A to Z.
-Responsible for conflict management between management and employees.
-Creating career paths and programs to retain employees and maximize ROI.
-Ensuring management and employee communication for employee satisfaction.
-Managing, maximize diversity and Encourage flexibility.
- Developing reward strategies designed to support a performance-driven culture.
- Improving employee involvement through better internal communication.




- Create OD program involves a systematic diagnosis of the organization, the development of strategic plan for improvement, and the mobilization of resources to carry out the effort.
-Provide advice and support managers to ensure compliance with legislation.
-Activate balanced scorecard and enhance customer loyalty.
-Strategic partner –activities involve aligning HR and business strategy.
-Administrative expert – reengineering organization processes; creating shared services.
-Employee champion – listening and responding to employees; providing resources to employees.
Change agent – managing transformation and change; ensuring capacity for change.
-Re-engineering of HR, identify and develop the pool of talent.
-In-depth Audit of HRD Systems Competency Mapping, Manpower Planning Audit, Recruitment, Induction and Integration, Performance Management, Career Planning and Development, Job Rotation, Learning and 360 Degree Feedback and Leadership Development.



-Plan, develop and implement strategy for HR management and development, including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, morale and motivation, culture and attitudinal development, performance appraisals and quality management issues.
-Oversee management and employee relations (including coaching/counseling, influencing, performance management, and change management) to ensure a highly effective workforce capable of achieving business goals and objectives while maintaining high ethical standards and legal compliance.
-Partner with the management team to evaluate organizational development needs and resolve gaps to develop an effective, capable workforce through organizational design, communications, training, development and coaching.



-Create and develop company strategic recruitment and selection plan.
-Plan and monitor the manpower selection methods and recruitment activities and budgets.

-Providing professional support and advice on recruitment to line and departmental managers.
-Advising managers on best practice recruitment and selection.
-Improving the recruitment policies and procedures as well as the orientation programs.
-Preparing job descriptions and person specifications.
-Writing job advertisements and deciding how and where jobs are advertised.
-Designing or revising application forms, including developing online processes.
-Developing creative recruitment solutions.
-Screening application forms and short listing applicants.
-Devising, running and evaluating selection processes including interviews, psychometric tests, personality questionnaires and various group activities.
-Keeping up to date with current employment legislation.


-Proper planning, organizing and providing suitable manpower to conduct the business.
-To frame and implement the HR policies and procedures.
-Conduct the Annual Performance Appraisal exercise with a view to maintain and boost the morale of the employees.
-Implement Performance reward system at the specific intervals to motivate the employees by devising innovative motivational programs, incentive policies.
-Constant evaluation of performance of the employees, appreciate in terms of monetary and non-monetary reward.
-Maintaining cordial relationship with employees to handle the grievance to remove the dissatisfaction level.
-To play important role in organizational development.
-Counseling on regular basis for minimizing absenteeism and rate of attrition.
-To conduct employees' satisfaction survey at regular intervals to review and improve the retention measures.
-To provide active support to the Management in start-up of new projects



Accomplished management career reflects over12 years’ experience in Generalist,business partner role, operational leadership, human resources management, consultancy, resource utilization, and organizational training and development. Innovative recruitment, training and development professional with extensive experience in the design, delivery, evaluation, and enhancement of effective planning, management assessment models. Highly articulate and effective communicator with excellent team-building, interpersonal and analytical skills; work well with individuals at all levels. Recognized as resource person, problem solver and creative leader. Impressive record of streamlining operations, developing and implementing organizational solutions, and applying overall HRM expertise to impact accomplishment of strategic goals.High-energy, dependable professional with good judgment and Wisdom. Business acumen, outstanding knowledge of principles and procedures for HRM systems.

Education

CIPD in Human Resources

Education Details

CIPD

Human Resources, Leadership Development, OD

CIPD, United Kingdom

A / Excellent / 85 -100%

N/A

N/A

CIPD
2010 - 2011
MBA in Business Administration

Education Details

MBA

Business Administration, Human Resources

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

Business Finance Accounting Human Resources Marketing Projects Planning

N/A

American University in Cairo (AUC)
2008 - 2010
College Diploma in Financial Management

Education Details

College Diploma

Financial Management

Cambridge, Egypt

A / Excellent / 85 -100%

-Interpret

N/A

Cambridge
2008 - 2009
College Diploma in Business Administration

Education Details

College Diploma

Business Administration

Cambridge, Egypt

A / Excellent / 85 -100%

Business A

N/A

Cambridge
2007 - 2008
College Diploma in Human Resources Management

Education Details

College Diploma

Human Resources Management

Cambridge, Egypt

A / Excellent / 85 -100%

Balanced s

N/A

Cambridge
2005 - 2006
BA in English

Education Details

BA

English

Cairo University, Egypt

Not specified

Literature

N/A

Cairo University
1995 - 1999
High School - American diploma

High School Details

American diploma

American Diploma

Egypt

1995

B / Very Good / 75 - 85%

N/A

American Diploma
1995
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Profile Skills and Keywords

AmbitionAnalyticalArabicBusinessBusiness AdministrationBusiness DevelopmentBusiness PartnerChange ManagementCustomer-orientedDecision MakingDevelopmentERPEducationEl-Sewedy GroupEmployee Relation And MotivationEngineering ServicesEnglishFMCGFinancial ManagementFood And Beverage ProductionFrenchGlobal FMCGHR AdministrationHR GeneralistHR HeadHR ManagerHR SpecialistHRISHuman Capital ManagemntHuman ResourcesHuman Resources ManagementInitiativeInnovationInnovativeInternetLeadershipLeadership DevelopmentLeading And Coaching SkillsLearning And DevelopmentLogistics And Supply ChainMBAMS OfficeManagementManagement ConsultingManaging PeopleManpower PlanningManufacturingNew TechnologyODOracleOrganization DevelopmentPerformance ManagementProblem SolverProblem SolvingProblem Solving And Decision MakingProject ManagementRecruitment And StaffingRecruitment ManagerRetailRetention StrategiesReward ManagementSapSelf StudySesco GroupSr.HR ManagerStrategic PlanningTalent ManagementTelecommunicationsTraining And CoachingTransportation

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

HRIS

HRIS

: Expert

: Extreme - I love it!

:

More than 7 years

Sap

Sap

: Expert

: Extreme - I love it!

:

3-5 years

Oracle

Oracle

: Expert

: Extreme - I love it!

:

3-5 years

MS Office

MS Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

ERP

ERP

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Business partner

Business partner

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

HR Administration

HR Administration

: Expert

: Extreme - I love it!

:

More than 7 years

Managing People

Managing People

: Expert

: Extreme - I love it!

:

More than 7 years

Leading and coaching Skills

Leading and coaching Skills

: Expert

: Extreme - I love it!

:

More than 7 years

HR Generalist

HR Generalist

: Expert

: Extreme - I love it!

:

More than 7 years

Recruitment and Staffing

Recruitment and Staffing

: Expert

: Extreme - I love it!

:

More than 7 years

Learning and Development

Learning and Development

: Expert

: Extreme - I love it!

:

More than 7 years

Strategic Planning

Strategic Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Talent Management

Talent Management

: Expert

: Extreme - I love it!

:

More than 7 years

Organization Development

Organization Development

: Expert

: Extreme - I love it!

:

More than 7 years

Change Management

Change Management

: Expert

: Extreme - I love it!

:

More than 7 years

Reward Management

Reward Management

: Expert

: Extreme - I love it!

:

More than 7 years

Performance Management

Performance Management

: Expert

: Extreme - I love it!

:

More than 7 years

Problem Solving and Decision Making

Problem Solving and Decision Making

: Expert

: Extreme - I love it!

:

More than 7 years

Human Capital Managemnt

Human Capital Managemnt

: Expert

: Extreme - I love it!

:

More than 7 years

Manpower Planning

Manpower Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Employee Relation and Motivation

Employee Relation and Motivation

: Expert

: Extreme - I love it!

:

More than 7 years

Project Management

Project Management

: Expert

: Extreme - I love it!

:

More than 7 years

Retention Strategies

Retention Strategies

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Customer-oriented, Initiative, Problem Solver, Innovative

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