Basic Info

Hesham Hosny

1 year

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

Offshore operations team leader at ECCO Outsourcing

Experience Details

Offshore operations team leader

Customer Service/Support

Manager

N/A


Company Details

ECCO Outsourcing (multinational)

Maadi, Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring

N/A

Mar 2016 to present (9 months)
Offshore CSR "English Queue" at ECCO Outsourcing

Experience Details

Offshore CSR "English Queue"

Customer Service/Support

Entry Level

N/A


Company Details

ECCO Outsourcing (multinational)

Maadi, Cairo, Egypt

More than 1000 employees

Consumer Services , Telecommunications

N/A

Aug 2015 to Mar 2016 (7 months)
CSR at Walsa Outsourcing

Experience Details

CSR

Customer Service/Support

Student

N/A


Company Details

Walsa Outsourcing (multinational)

korba, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2015 to Jun 2015 (5 months)

Education

Bachelor's Degree in Business Administration & Accounting

Education Details

Bachelor's Degree

Business Administration & Accounting

FUTURE ACADEMY, Egypt

B / Very Good / 75 - 85%

N/A

N/A

FUTURE ACADEMY
2013 - 2017 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Estiqlal

Egypt

2013

B / Very Good / 75 - 85%

N/A

Al Estiqlal
2013

Certifications

Certificate details

Microsoft Excel Specialist

Jan 2014

N/A

N/A

N/A

Microsoft

N/A

Certificate details

Microsoft Word Specialist

May 2014

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

Training/Course Details

language "English"

Jul 2014

Change center

Passed level 9

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Accounting & Business AdministrationAnalyticalBusiness Administration & AccountingCSRConsumer ServicesCustomer ServiceCustomer SupporrCustomer-orientedECCO OutsourcingEnglishLanguage "English"LeaderMicrosoft Excel SpecialistMicrosoft OfficeMicrosoft Word SpecialistNegotiatorOffshore CSR "English Queue"Offshore Operations Team LeaderOffshoringOutsourcingProblem SolverSupportTelecommunicationsWalsa Outsourcing

Self-assesed Skills

Languages

English

English

: Advanced

: Fluent

: Advanced

: Advanced

Tools and Technologies

Microsoft office

Microsoft office

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

customer supporr

customer supporr

: Expert

: Extreme - I love it!

:

1-3 years

Accounting & Business Administration

Accounting & Business Administration

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Leader, Negotiator, Customer-oriented, Problem Solver

Hesham is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Hesham's full profile and find more great talent and professionals to join your team.