
Hesham Anwar Amin Mohammed Arafa
Senior UK Education and Admission Counselor & Senior Administrative Assistant
6th of October, Giza, EgyptWork Experience
Senior Education and Admission CounselorFull Time
Global Study UK
Nov 2024 - Present -10 months
Egypt , Giza
- Job Details:Tele Counseling, Counseling the walk-ins students. based on their Academic and Career profile shortlist the UK universities and other in Europe and Convert them as an applicant. Communicate with the universities/Backend Application team for the admission process. Regular student follow-up. Maintaining all records of existing and prospective clients in the CRM system Sales force. Explaining the advantages of UK Universities, other partners in Europe, and guiding them for future career options. Participating in University events. Support execution of the destination-wise activity calendars to deliver pipeline leads and conversion targets by intake. Meeting targets within the set deadlines.
UK Senior Education and admission CounselorFull Time
AHZ Associates ltd.
Mar 2023 - Jul 2024 -1 yr, 4 months
Egypt , Cairo
- Job Details:Tele Counseling, Counseling the walk-ins students. based on their Academic and Career profile, shortlist the UK universities and Convert them as an applicant. Communicate with the universities/Backend Application team for the admission process. Regular student follow-up. Maintaining all records of existing and prospective clients in the CRM system. Maintaining cordial relations with the students throughout the process by clearing their doubts and queries. Explaining the advantages of UK Universities and guiding them for future career options. Participating in University events. Coordinating with the team to make student appointments for university visits. Monitoring & reporting to senior managers on the effectiveness of strategies/campaigns. Support execution of the destination-wise activity calendars to deliver pipeline leads and conversion targets by intake. Meeting targets within the set deadlines. Be a productive and effective member of the office team and support Office Managers by exhibiting a collaborative operating style thereby building team spirit. Identifying key marketing opportunities.
Freelancer Senior Education Consultant & Co- PartnerFreelance / Project
Catch-up Education PTY LTD QLD , AUSTRALIA
Dec 2021 - Mar 2023 -1 yr, 3 months
Egypt , Giza
- Job Details:Startup Education Agent and Studying abroad office based in Egypt, Providing Education services to clients and students interested in studying, work and live abroad. We are working with a professional team and international Education and Migration Agents. We have different destinations and studying Fields with prestigious schools in Australia - Canada - Europe. Helping our students and Clients to pick the suitable courses or programs according to their qualifications and needs. Provide all education consultations regarding Tuition fees, accommodation booking, and Airport pick up, Health insurance. Supervision of students’ visa application process till is submitted to the Immigration departments.
Student Affairs Officer and Senior Administrative assistant & Academic Department Team leaderFull Time
Queen Anne Colleges ( Jasmine Education Group PTY LTD )
Sep 2017 - Sep 2021 -4 yrs
Egypt , Giza
- Job Details:Works as back office member supporting many other specialists in different departments. Operating all the academic duties and services besides other variable tasks assigned at the outsource in Egypt. Responsible for all the administrative processes and cycles which the students go through during their studying period at the college. Preparing and issuing offer letters, COE (confirmation of enrolment), result sheets and SOA (statement of attainment) for the students. Sending all the needed documents to students and trainers before the starting date of any course such as assessment tools, cover sheets and marking guides. Helping and be in a constant contacts with the trainers to ensure and maintain the work flow smoothly and successfully. Frequently, performing as the educational provider and sponsor when it comes to renew the student's visa as per his/her request. Creating the trainers' studying timetables for each unit during their courses, and ensure their availability throughout the year.
Education
BA in English language and literature
Cairo University (CU)Jan 2007 - Jan 2012 - 5 yr
High School - Thanaweya Amma
Al Sa'dia Secondary SchoolJan 2006
Achievements
Throughout my career in the education sector, I have demonstrated a strong commitment to enhancing the student experience and supporting academic success. As an Education Counselor, I have guided numerous students through their educational journeys, helping them make informed decisions that align with their personal and academic goals. My role as a Student Affairs Specialist allowed me to work closely with diverse student populations, addressing their needs, fostering a supportive environment, and organizing workshops to promote academic and personal growth. Leading an Academic Team, I have successfully overseen program development, optimized course delivery, and coordinated efforts to improve student retention and satisfaction rates. My collaborative approach and deep understanding of student support services have contributed to meaningful changes within institutions, creating inclusive, dynamic learning environments where students thrive academically and personally.
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Certified UK Education Agent
British Council·2023Microsoft Office
Egyptian Council for Training·2017