Basic Info

Hend Attia

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Administrative Assistant at Link Aero trading agency

Experience Details

Administrative Assistant

Administration

Experienced (Non-Manager)

“Provide general administrative and clerical support including

mailing, scanning, faxing and copying to management” since 2015

Responsibilities:

• Organize and schedule meetings and appointments

• Answering calls from customers regarding their inquiries

• Maintain contact lists

• Produce and distribute correspondence memos, letters,

faxes and forms

• Assist in the preparation of regularly scheduled reports

• Develop and maintain a filing system

• Order office supplies

• Book travel arrangements

• Submit and reconcile expense reports

• Provide general support to visitors


Company Details

Link Aero trading agency

Cairo, Egypt

501-1000 employees

Airlines/Aviation

http://www.linkagency.com/

Feb 2015 to present (1 year 10 months)
Customer service representative at Teleperformance

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

Receiving calls from canedian customers assisting them with their enquiries.


Company Details

Teleperformance (multinational)

cairo, giza, Egypt

More then 1000 employees

Consumer Services

teleperformance.com.eg

Oct 2013 to Dec 2014 (1 year 2 months)
Collection officer at Barclays Bank

Experience Details

Collection officer

Customer Service/Support

Experienced (Non-Manager)

I used to contact customers to remind them with their installment and organize an appointment for paying it and following up with them until it's paid.


Company Details

Barclays Bank (multinational)

cairo, giza, Egypt

More then 1000 employees

Banking

N/A

Aug 2010 to Aug 2011 (1 year)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Faculty of Commerce - Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Commerce - Cairo University
2004 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orouba language shcool

Egypt

2004

B / Very Good / 75 - 85%

N/A

Orouba language shcool
2004

Training and Courses

Training/Course Details

customer service

Sep 2006

Arabi Bank

I stayed their for 3 months

Training/Course Details

English course

Jun 2006

AUC

N/A

This profile is fresh!
Last update 10 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationAdministrative AssistantAirlinesAviationBankingBarclays BankCollectionCollection OfficerCommunicating With PeopleConsumer ServicesCustomer ServiceCustomer Service RepresentativeCustomer SurviceDancingEnglishEnglish CourseParisReadingSupportTeleperformanceTurkey

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Fields of Expertise

collection

collection

: Advanced

: Medium

:

1-3 years

customer survice

customer survice

: Advanced

: High

:

1-3 years

Online Presence

https://www.facebook.com/hend.khaled.attiahendoo87@gmail.com

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