Basic Info

Hend Abd Elaziz

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Edit headlineMass Seller Account Manager | Marketplace at Souq.com

Experience Details

Edit headlineMass Seller Account Manager | Marketplace

Operations/Management

Experienced (Non-Manager)

1- Expand sellers’ selections
2- Increase sales GMV
3- Control and eliminate sellers and selection churn


Company Details

Souq.com

Egypt

N/A

Retail

N/A

May 2015 to present (1 year 7 months)
Customer Service agent at Souq.com

Experience Details

Customer Service agent

Customer Service/Support

Entry Level

N/A


Company Details

Souq.com

Egypt

N/A

Retail

N/A

Oct 2013 to Apr 2015 (1 year 6 months)
Media Consultant at Yellow Pages

Experience Details

Media Consultant

Marketing/PR/Advertising , Sales/Retail

Entry Level

Maintaining and developing relationships with existing customers via meetings, telephone
calls and emails.
Visiting potential customers to prospect for new business.
Acting as a contact between a company and its existing and potential markets.
Negotiating the terms of an agreement and closing sales.
Gathering market and customer information.
Representing the organization at trade exhibitions, events and demonstrations.


Company Details

Yellow Pages

Egypt

N/A

Marketing and Advertising, Marketing and Advertising, Online Media

http://www.yellowpages.com.eg/

Feb 2013 to Jun 2013 (4 months)

Education

Bachelor's Degree in Commerce

Education Details

Bachelor's Degree

Commerce

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2007 - 2011

Training and Courses

Training/Course Details

Job Placement Training (JPTP) Job Placement Training (JPTP)

Dec 2012

Education for Employment Foundation (EFE)

This program focuses on ethics, values and integrated business such how to present, negotiate and handle customers effectively

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicBusiness DevelopmentCommerceCustomer ServiceCustomer Service AgentCustomer-orientedECommerceEdit HeadlineMass Seller Account Manager | MarketplaceEnglishHard WorkerJob Placement Training (JPTP) Job Placement Training (JPTP)LeaderManagementMarketingMarketing And AdvertisingMedia ConsultantMicrosoft ExcelNegotiatorOnline MediaPresentationProgrammingRetailSalesSocial MediaSupport

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Customer Service

Customer Service

: Advanced

: Medium

:

1-3 years

ecommerce

ecommerce

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

1-3 years

Marketing

Marketing

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Advanced

: Medium

:

Less than 1 year

Sales

Sales

: Beginner

: Little

:

Less than 1 year

Marketing

Marketing

: Beginner

: Extreme - I love it!

:

Less than 1 year

Presentation

Presentation

: Beginner

: Medium

:

Less than 1 year

Programming

Programming

: Little knowledge

: High

:

Less than 1 year

Key Skills

Analytical, Leader, Hard worker, Negotiator, Customer-oriented

Online Presence

http://www.linkedin.com/profile/view?id=202691006&trk=nav_responsive_tab_profilehttps://www.facebook.com/hend.madkour.5https://twitter.com/hend_madkour

hend is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Hend's full profile and find more great talent and professionals to join your team.