Basic Info

Hend Abdelmoneim

4 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Medical and technical coordinator at CONNEX Assitance

Experience Details

Medical and technical coordinator

Business Development, Customer Service/Support, Hospitality/Hotels/Food Services

Experienced (Non-Manager)

 Technical and medical coordinator at CONNEX Assistance, Alarm Center
- Responsibilities:
• Acting as an agent for the insurance companies all over the world to help their subscribers in Middle East.
• Arrange with wide range of providers technical and medical services for the Subscribers.
• Insure the satisfaction of the subscribers through offering them the service they need on the exact time they want.


Company Details

CONNEX Assitance

Cairo, Egypt

N/A

Healthcare and Medical Services

N/A

Apr 2013 to present (4 years)
HR call center agent at Tele connect contact center

Experience Details

HR call center agent

Human Resources

Entry Level

N/A


Company Details

Tele connect contact center

Cairo, Egypt

51-100 employees

Telecommunications

N/A

Aug 2011 to Oct 2011 (2 months)

Achievements


- Shift leader delegate in my current job - got excellent "A" in my bachelor Thesis

Education

BA in Management technology

Education Details

BA

Management technology, Human resources, innovation(project management)

German University in Cairo (GUC), Egypt

C / Good / 65 - 75%

Human resources innovation project management marketing Accounting finance

N/A

German University in Cairo (GUC)
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Leaders Language School

Egypt

2007

B / Very Good / 75 - 85%

N/A

Leaders Language School
2007

Training and Courses

Training/Course Details

PMP preparation course

Sep 2016

HPA

N/A

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

Achieving Targets And DreamsBusinessBusiness DevelopmentCustomer ServiceDatabaseEnglishFood ServicesGermanHR Call Center AgentHard WorkerHealthcare And Medical ServicesHospitalityHuman ResourcesInnovationInnovation(project Management)InsuranceJavaLeaderManagement TechnologyMedical And Technical CoordinatorMicrosoft OfficeMusicOrganizerPMP Preparation CourseProject ManagementPublic RelationsReadingSPSSSportsSupportSupportiveTeam PlayerTelecommunicationsTourism

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

SPSS

SPSS

: Intermediate

: Medium

:

Less than 1 year

Java

Java

: Beginner

: Little

:

Less than 1 year

Database

Database

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Customer service

Customer service

: Expert

: High

:

3-5 years

business development

business development

: Expert

: Extreme - I love it!

:

3-5 years

Insurance

Insurance

: Expert

: Extreme - I love it!

:

3-5 years

Tourism

Tourism

: Expert

: Extreme - I love it!

:

3-5 years

human resources

human resources

: Intermediate

: Extreme - I love it!

:

Less than 1 year

innovation

innovation

: Beginner

: Extreme - I love it!

:

Less than 1 year

public relations

public relations

: Beginner

: Medium

:

Less than 1 year

Key Skills

Leader, Hard worker, Organizer, Team Player, Supportive

Online Presence

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