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Helana Lotfy

Customer Relations Officer at Mashreq bank

Cairo, Egypt
  • Accounting
  • Customer Service

Work Experience

  • Customer Relations Officer at Mashreq bank

    Aug 2016 to present · 1 Years 11 Months
  • Call Center at Mashreq Bank

    May 2016 to Aug 2016 · 4 Months
  • Accountant at Ain-Shams University

    May 2014 to May 2016 · 2 Years 11 Months
  • Call Center Agent at TEData Egypt

    Sep 2012 to Apr 2014 · 1 Years 1 Months

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Education

  • Bachelor’s Degree of Commerce in Accounting

    Ain Shams University - Egypt 2008 to 2012 · 4 Years
  • High School - Thanaweya Amma

    Saraya EL-koba - Egypt 2008

Skills
Tools and Fields of Expertise

  • Accounting
  • Customer Service

Languages

  • Arabic

    Fluent
  • English

    Advanced

Training & Certifications

  • English Course

    Berlitz · 2016
  • Special accounting program (SAP) Course

    Ain Shams University · 2012
  • ICDL

    Ain Shams University · 2011