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Heba Ibrahim

Community Support Representative - Incident Response Team at Uber

Giza, Egypt
  • English
  • Microsoft Office
  • Microsoft PowerPoint
  • Customer Service
  • Typing and Making Presentations

Work Experience

  • Community Support Representative - Incident Response Team at Uber

    Sep 2017 to present · 11 Months
  • Consumer Service Agent (English and Arabic) at Careem Car

    Jul 2017 to Sep 2017 · 3 Months
  • Consumer Service Agent at Careem

    Jul 2017 to Sep 2017 · 3 Months
  • Subject Matter Expert at Vodafone UK

    May 2017 to Jul 2017 · 3 Months

View 4 more experiences

Education

  • A Bachelor Degree in Tourism and Hotels in Tour Guidance

    Suez Canal University - Egypt 2012 to 2015 · 3 Years
  • High School - Thanaweya Amma

    Al Massaeid Secondery School for Girls - Egypt 2012

Achievments

I graduated from university with a Very Good with Honor degree in 2015

Skills
Tools and Fields of Expertise

  • English
  • Microsoft Office
  • Microsoft PowerPoint
  • Customer Service
  • Typing and Making Presentations
  • Tour Guidance
  • Google sheets
  • Microsoft Excel
  • Adobe Photoshop

Languages

  • Arabic

    Fluent
  • English

    Fluent
  • Spanish

    Beginner

Training & Certifications

  • Tour guidance

    Suez Canal University · 2015