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Heba Youssef

Sales Administrator at Firoz Company

Egypt

Work Experience

  • Sales Administrator

    Firoz Company

    Nov 2023 - Present -1 yr, 9 months

    Egypt

    • Job Details:Process online, email and phone sales, update our system with all required data, filling all our projects sheets to send to pricing or design department, sending PO, making purchase request, update databases and customer records, coordinate with different departments, sending mails to our clients, in contact with marketing team to update social media platforms, searching for new projects online, compile sales reports and monitor sales efforts, communicate customer feedback, ensure order and invoice accuracy, become experts on company product and service offerings, perform basic customer service functions.
  • Telesales & Admin

    El-Shams (Real Estate)

    Sep 2021 - Oct 2023 -2 yrs, 1 month

    Egypt

    • Job Details:Making calls to owners of the units at any compound and asking them if they are selling it, taking all unit’s details, adding new ads on property finder and OLX, updating all ads at property finder and OLX, assigning new leads on CRM, making follow up calls at all old leads.
  • Telesales Agent

    Real Estate Company

    Jun 2021 - Sep 2021 -3 months

    Egypt

    • Job Details:Making calls to customers and asking them if they would or thinking in buying any unit or if they had any unit and thinking to sell it.
  • Call Center Manager

    Move Me

    Dec 2019 - Jun 2020 -6 months

    Egypt

    • Job Details:Responsible for the team and making sure they had making their daily target, the reports were sent to the clients, all shipments were delivered successfully.
  • Skills

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    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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