Hassen Hmimida

Client Service Representative

• Job Details:Assisted customers with inquiries and provided excellent service. Handled cash transactions and operated the POS system accurately. Resolved customer complaints professionally and efficiently. Promoted and upsold products/services to enhance customer experience. Monitored the gaming and play areas to ensure guest safety. Provided excellent customer service, helping guests choose their rewards. Worked closely with the team to maintain a secure and friendly environment.

Promoter

• Job Details:Organized and executed Lego-themed events and workshops for children at various locations, including retail stores, schools, and community centers. Demonstrated Lego sets and products, engaging with children and parents to explain features and benefits.