Hassan Abdulla

Sales and Customer Service Representative

• Job Details:Identify and reach out to potential customers or leads through cold calling, email campaigns, networking, etc. Assess leads to determine their level of interest, budget, decision-making authority, and fit with the product or service offered. Prepare and deliver compelling sales presentations to prospects, highlighting the benefits and features of the product or service. Handle customer inquiries, questions, and requests via phone, email, chat, or in-person interactions. Address customer complaints, concerns, and issues effectively, striving for prompt resolution and customer satisfaction. Develop a deep understanding of the company's products or services to provide accurate information and support to customers. Process orders, refunds, exchanges, and returns efficiently and accurately.

Sales Person

• Job Details:Actively seek and identify new customers through various means such as cold calling, networking, and lead generation. Build and maintain strong, long-lasting customer relationships to foster loyalty and repeat business. Possess in-depth knowledge of the products or services they are selling in order to effectively communicate features and benefits to potential customers. Meet or exceed sales targets and quotas set by the company to contribute to overall revenue goals. Stay informed about industry trends, competitors, and market conditions to identify new opportunities and stay ahead of the competition. Skillfully negotiate terms and conditions with customers and close sales deals to achieve mutually beneficial agreements. Keep accurate records of sales activities, customer interactions, and transactions. Provide regular reports to management on sales performance. Address customer inquiries, concerns, and requests promptly and professionally to maintain a positive customer experience. Work closely with other departments such as marketing, product development, and customer support to ensure a cohesive and customer-centric approach. Provide feedback from customers to the company to enhance products or services and contribute to continuous improvement efforts.

Owner and Founder

• Job Details:Coordinated with suppliers. Conducted an advertisement campaign. Interacted daily with customers.