Basic Info

Hasan El-Hefnawy

Less than 1 year

Qalyubia, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Operation Coordinator at OSN

Experience Details

Customer Operation Coordinator

Customer Service/Support

Experienced (Non-Manager)

1- Team management
2- Scheduling
3- Bills
4- Box retrieval


Company Details

OSN (multinational)

Cairo, Egypt

More than 1000 employees

Entertainment

www.osn.com

Jun 2015 to Sep 2016 (1 year 3 months)
Technical Support at Xceed

Experience Details

Technical Support

Customer Service/Support

Entry Level

N/A


Company Details

Xceed

Cairo, Egypt

N/A

Outsourcing/Offshoring

www.xceedcc.com

Apr 2014 to Jan 2015 (9 months)
Maintenance Engineer (intern) at Board Master Lab

Experience Details

Maintenance Engineer (intern)

Engineering - Mechanical/Electrical, Engineering - Telecom/Technology

Entry Level

N/A


Company Details

Board Master Lab

Cairo, Egypt

1-10 employees

Outsourcing/Offshoring

http://boardmasterlab.webs.com/

Jul 2013 to Aug 2013 (1 month)

Achievements


97% score in high school.

Education

Bachelor of Engineering in Electronics and Electrical Communication

Education Details

Bachelor of Engineering

Electronics and Electrical Communication

Menoufia University, Egypt

Not specified

N/A

N/A

Menoufia University
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Banha Boys' Secondary School

Egypt

2006

A / Excellent / 85 -100%

N/A

Banha Boys' Secondary School
2006

Certifications

CCNA
Mar 2014

Certificate details

CCNA

Mar 2014

out of 1000

http://www.cisco.com/go/verifycertificate

417281449753CPXN

Cisco

N/A

Training and Courses

Training/Course Details

CCENT

Feb 2009

Faculty of Electronic Engineering in Menouf

N/A

Training/Course Details

CCNA Security

Aug 2010

self-study

N/A

Training/Course Details

MTA

Dec 2013

self-study

N/A

Training/Course Details

CCNA

Oct 2013

self-study

N/A

Training/Course Details

CCNP Route

Feb 2015

self-study

N/A

Training/Course Details

MPLS

Apr 2015

self-study

N/A

Training/Course Details

JNCIA

May 2015

self-study

N/A

Training/Course Details

Automation

Dec 2016

Jelecom

classic control + PLC + HMI + SCADA

This profile is fresh!
Last update 10 days ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicAutomationCCENTCCNACCNA SecurityCCNP RouteChessComputer MaintenanceCustomer Operation CoordinatorCustomer ServiceDetails-orientedElectronics And Electrical CommunicationEnglishEntertainmentForeign MoviesGNS3InternetJNCIAMPLSMTAMaintenance EngineerMicrosoft WordMy LaptopNetworksNewsOSNOffshoringOrganizerOutsourcingPacket TracerPersistentSupportSupportiveTechnical SupportZoo

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: High

:

5-7 years

Microsoft Word

Microsoft Word

: Advanced

: Medium

:

Less than 1 year

Packet Tracer

Packet Tracer

: Intermediate

: High

:

Less than 1 year

GNS3

GNS3

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Computer maintenance

Computer maintenance

: Advanced

: High

:

1-3 years

Networks

Networks

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Organizer, Details-oriented, Persistent, Supportive

Hasan is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Hasan's full profile and find more great talent and professionals to join your team.