Hasan Haikal

IT Sales Executive

• Job Details:Identified and generated new business opportunities in the IT sector. Built and maintained strong client relationships through effective communication. Promoted and provided in-depth knowledge of IT products and services. Conducted product demonstrations and presentations to showcase solutions. Collaborated with technical teams to create tailored client solutions. Prepared and delivered sales proposals and contracts, achieving sales targets. Provided exceptional customer service and post-sales support. Stayed informed on industry trends and competitor activities. Participated in sales meetings, trade shows, and networking events.

IT Support Engineer

• Job Details:System maintenance, monitor and upgrade systems and networks. User assistance, set up and configure devices and software. Documentation, record support requests and resolutions. Network management, troubleshoot connectivity and ensure security. Installation, configure operating systems and applications. Backup management, manage data backup and recovery. User training, educate users on software and security best practices. Incident management, escalate unresolved issues. Collaboration, work with IT teams on projects and upgrades.

Field Assistant

• Job Details:Led lifesaving initiatives in cash assistance, shelter, and food security, overseeing community mobilization and beneficiary verification. Conducted interviews and surveys for data collection, ensuring compliance with Oxfam standards. Collaborated with response teams on EFSVL, WASH, and protection efforts. Supervised beneficiary follow-up, addressing challenges and providing timely support. Coordinated with project support committees and community leaders, assisting the EFSVL officer. Prepared field visit notes and analysis reports to inform project planning. Maintained accurate records, tracked project deliverables, and managed documentation. Engaged in project assessments and reporting, liaising with stakeholders and government bodies. Represented the organization in meetings, managing project risks and coordinating with monitoring teams.