Basic Info

Hany Mounir

10 years

Cairo, Egypt

Diploma

Manager

Work Experience

IT Manager at Destil Egypt

Experience Details

IT Manager

IT/Software Development

Manager

• Manage financial aspects of IT Department, including purchasing, budgeting, and budget review.
Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Develop and implement all IT policies and procedures including those for ( security, disaster recovery, , purchasing, and service provision)
• Work with stakeholders to define business and systems requirements for new technology
implementations.
• Negotiate and administer vendor, outsource, and consultant contracts and service agreements.
Operational Management
• Keep current with the latest technologies.
• Practice asset management for IT hardware, software, and equipment.
• Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and
disciplinary actions.
• Establish and maintain regular written and in-person communications with the organization’s
executives, department heads, and end users regarding pertinent IT activities.
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT
systems, including servers, PCs, operating systems, hardware, software, and peripherals.


Company Details

Destil Egypt

Cairo, Egypt

11-50 employees

Telecommunications, Retail

N/A

Jul 2013 to present (3 years 5 months)
IT Infrastructure Manager at Makro Egypt

Experience Details

IT Infrastructure Manager

IT/Software Development

Manager

• Responsible and accountable for changes affecting the IT infrastructure and that such changes take place in a controlled manner
• Implement short- and long-term strategic plans to ensure infrastructure capacity meets the existing and future business requirements
• Implement / review all IT policies & procedures, including those for security, disaster recovery and purchasing.
• Proactively support and manage the IT environment including networks, servers, desktop/laptop and operating systems
• Build strong relationships with vendors and service providers to secure and maintain high-quality infrastructure products and services.
• Manage and administer to all I/T assets, including hardware, equipment, licensing, leases, etc.
• Practice IT asset management (maintenance, inventory, and related documentation.)
• Coordinate stores opening between local IT team, local vendors, and Makro's international teams whom involved in store openings.
• Supervise & coordinate the tasks between local team IT and international teams for the roll out of Windows7 and Active Directory redesign.
• Perform the daily, weekly, monthly, and yearly backup.
• Keep and maintain operating systems up to date in regard of security updates, hot fixes, and hardware upgrade in align with corporate HO.
• Develop batches and scripts for smoothing IT operations.
• To continue develop IT skills as technology changes and to enter into an agreed personal development plan with the Head of IT.


Company Details

Makro Egypt (multinational)

Cairo, Egypt

101-500 employees

Retail

N/A

May 2009 to Jun 2013 (4 years 1 month)
IT Manager at Ragab Sons

Experience Details

IT Manager

IT/Software Development

Manager

• Reporting to IT Director, providing most effective solutions & ideas to deliver the optimum service.
• Assist in managing IT projects and ensures coordination between all involved parties (internal / external, local / international).
• Develop appropriate IT policies, and ensure enforcing those policies without affecting corporate productivity.
• Analyses problems, suggests solutions, and takes appropriate preventive /corrective actions.
• Prepare up estimated budget and division’s expenditures.
• Control licensing status and make proposal on new licenses acquisition.
• Develop team work spirit among the IT department’s members.
• Establish training plans and priorities.
• Maintain & manage contact with IT suppliers.
• Ensure smooth operation for the ERP, Network, servers.
• Supervise administrating retail application: installation, security, support, defining & solving technical issues with system provider.
• Managing IT support staff for LAN / WAN, HW in head office & all branches ( server , pc’s, point of sales, peripherals barcode)
• Supervise Help Desk team to ensure providing prompt response to the company wide users


Company Details

Ragab Sons

Cairo, Egypt

501-1000 employees

Retail

N/A

Oct 2008 to May 2009 (7 months)
Assistant IT Manager at Spinneys Egypt

Experience Details

Assistant IT Manager

IT/Software Development

Experienced (Non-Manager)

• Assist in establishing the IT Department
• Assist in negotiations with the IT suppliers and the comparison between the diverse offers.
• Assist in connecting the Head office network with the remote store network.
• Assist from scratch in establishing and implementing the ERP system.
• Assist in establishing the cashier line.
• Managing and administrating Windows Server 2003, Active Directory, DNS, DHCP, File Server, ISA Server, Symantec Web security server, Symantec Antivirus Server and Partly SQL Server.
• Manage users group polices and security group policies
• Administrate the replication between active directories
• Manage and maintain IT equipment "Servers, Pocket PC, Printers, Barcode Printer, PCs , POSs, Electronic Scales, UPS”
• Assist in network design and network expansion
• Network subneting and switches configuration
• Solving technical issues with systems providers
• Follow up the SLA with the local and international service providers.
• Administrate the retail application (front-back end).
• Follow up the replication process between front – back end retail application.
• Security specialist for the Retail application
• Daily Back Up "Active directory, File Server, retail database".
• Develop scripts using built in Microsoft scripts capabilities.
• Providing support for users.


Company Details

Spinneys Egypt

Cairo, Egypt

101-500 employees

Retail

N/A

Oct 2005 to Oct 2008 (3 years)
IT Manager at Carrefour Egypt

Experience Details

IT Manager

IT/Software Development

Manager

• Reporting to the Store Manager and the IT General Manager the problems, Current situation, difficulties and developing suggestions and solutions Concerning the store.
• Prepare the annual IT budget.
• Supervise the overall work/performance of the IT Team.
• Manage and follow up IT technical support staff.
• Solving technical issues with system provider.
• Follow up the SLA with the local and international service providers.
• Managing back-end system.
• Follow up the ERP replication process.
• Follow up Daily Back Up “File server, Active directory, retail database".
• Assist in supervising the quarterly store inventory


Company Details

Carrefour Egypt

Cairo, Egypt

101-500 employees

Retail

N/A

Jul 2004 to Oct 2005 (1 year 3 months)
Assistant IT Manager at Carrefour Egypt

Experience Details

Assistant IT Manager

IT/Software Development

Experienced (Non-Manager)

• Assist in implementing the ERP solution in the store.
• Manage and maintain all retail equipments "PDTs, POSs, Visa Card Machines, Barcode printers.
• Doing The Annual IT inventory.
• Responsible for windows servers 2003.
• Responsible for windows server 2003 active directory.
• POS, VISA and Scales Server's administration.
• Partial administration of retail system.
• Desktop user Support.


Company Details

Carrefour Egypt

Cairo, Egypt

101-500 employees

Retail

N/A

Oct 2002 to Jul 2004 (1 year 9 months)

Education

College Diploma in Executive Management

Education Details

College Diploma

Executive Management

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

- strategic Management. - Change Management. - Operation Management. - Leadership. - Sales & Marketing. - Accounting & Finance. - Enterprinership.

N/A

American University in Cairo (AUC)
2011 - 2013
Bachelor's Degree in Commerce

Education Details

Bachelor's Degree

Commerce

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
1994 - 1999

Certifications

MCSD
Sep 2001

Certificate details

MCSD

Sep 2001

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Backup And Disaster Recovery

Apr 2013

Self Study

N/A

C# at Self Study
Jan 2002

Training/Course Details

C#

Jan 2002

Self Study

N/A

Training/Course Details

C, C++

Jan 2001

Armed Forces Technology Institute

N/A

Training/Course Details

Visual C++

Mar 2001

Allied Consultants

Schoolarship

MCSE 2003 at OMS
Jun 2004

Training/Course Details

MCSE 2003

Jun 2004

OMS

MCSE Full Track.

PMP at RITI
May 2009

Training/Course Details

PMP

May 2009

RITI

Project Management Professional.

Training/Course Details

ITIL Foundation.

Apr 2011

IT Value

N/A

Training/Course Details

MCSA SQL Server 2012

Oct 2014

Inform

N/A

VCP at Value Sys
Apr 2013

Training/Course Details

VCP

Apr 2013

Value Sys

VMWare Certified Professional.

Training/Course Details

MCSA Windows Server 2012

Jan 2014

Value Sys

N/A

CCNA at Inform
Feb 2008

Training/Course Details

CCNA

Feb 2008

Inform

N/A

This profile is not updated!
Last update more than 1 months ago.

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Profile Skills and Keywords

AnalyticalArabicAssistant IT ManagerBackup And Disaster RecoveryBusiness-orientedC#C#, C++C, C++CCNAChange ManagementCiscoCommerceDig Deep To Solve Technical ProblemsERPEnglishExecutive ManagementITIT Infrastructure ManagerIT ManagerITIL Foundation.Information TechnologyLeaderMCSA SQL Server 2012MCSA Windows Server 2012MCSDMCSE 2003Makro EgyptManagementNegotiatorPMPPersistentReadingRetailSQLScriptingSoftware DevelopmentStorageTelecommunicationsVCPVisual C++Windows Server

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Windows Server

Windows Server

: Advanced

: High

:

5-7 years

ERP

ERP

: Advanced

: High

:

5-7 years

Cisco

Cisco

: Intermediate

: Little

:

Less than 1 year

SQL

SQL

: Intermediate

: Medium

:

1-3 years

Scripting

Scripting

: Intermediate

: High

:

3-5 years

Storage

Storage

: Beginner

: Extreme - I love it!

:

3-5 years

C#, C++

C#, C++

: Beginner

: Medium

:

1-3 years

Fields of Expertise

Information Technology

Information Technology

: Advanced

: Extreme - I love it!

:

More than 7 years

Management

Management

: Advanced

: Extreme - I love it!

:

More than 7 years

Retail

Retail

: Intermediate

: Medium

:

More than 7 years

Key Skills

Analytical, Leader, Business-oriented, Negotiator, Persistent

Online Presence

https://www.linkedin.com/in/hanymounir

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