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Hamdy Mahmoud

Senior. Customer Service Representative ,Team supervisor at E& Enterprise ,IOT.AI Operations .Dubai

Dubai, United Arab Emirates

Work Experience

  • Senior. Customer Service Representative ,Team supervisorFull Time

    E& Enterprise ,IOT.AI Operations .Dubai

    Oct 2022 - Present -2 yrs, 7 months

    United Arab Emirates , Dubai

    • Expert desk-service recovery &Customer Service representativeFull Time

      Raya Contact Centre) Etisalat ,Dubai

      Jul 2013 - Sep 2021 -8 yrs, 2 months

      United Arab Emirates , Dubai

      • Customer Service Representative - Sales Assistant /RetailsFull Time

        AL FUTTAIM GROUP (City Stars Mall)

        May 2012 - Aug 2013 -1 yr, 3 months

        Egypt , Cairo

        • Job Details:Customer Service Representative - Sales Assistant Retails / Cashier . AL FUTTAIM GROUP (City Stars Mall)
      • Education

        • Diploma in Airline and Airport Customer Care from Stonebridge Associated College

          Stonebridge Associated College.

          Jan 2008 

        Achievements

        Diploma in Airline and Airport Customer Care from Stonebridge Associated College .UK / >CRM Training , Dubai – IBM Data Analysis –Software Engineering > Python for Data Science, AI & Development Course

        Skills

        • Supervision
        • • Customer Service, Sales, Management Skills. Internet and Outlook, Analytical Skills
        • expert desk

        Languages

        • Arabic

          Fluent
        • English

          Advanced
        • German

          Beginner
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