Hamdi Mohamed El Shimi

Business Development ManagerFull Time

• Job Details:•Conducted in-depth market research to identify and qualify potential leads within the plumbing and construction industries. •Developed and managed GoHighLevel CRM workflows to automate multi-stage outreach sequences, personalize prospect follow-ups, and track engagement metrics for performance optimization. •Designed and executed targeted outreach campaigns, including personalized video and text emails, tailored to address identified prospect needs within the plumbing and construction industries.

Business Development ManagerFull Time

• Job Details:•Drove corporate sales growth for HSE online training solutions by identifying prospecting, and nurturing key B2B accounts, focusing on long-term strategic partnerships and high-value contracts. •Managed the full corporate sales cycle from lead generation and proposal development through negotiation and contract closure, specializing in tailored IOSH, NEBOSH, and diploma-level HSE programs for large organizations.

Telesales and Customer SupportFull Time

• Job Details:•Managed remote call center teams, driving performance and achieving KPIs in a work-from-home setup. •Developed and implemented training programs, improving customer satisfaction and team effectiveness. •Enhanced operational efficiency by revamping call center processes and utilizing data-driven insights.